Member Service Representative (Nights/Weekend)

Position Summary :

This position supports the work of the Y, through the delivering of excellent service to all members, guests, and program participants. This position responds to all member and guest needs, welcomes members and participants who enter the facility and assists Welcome Center staff with membership sales, tours of the facility and answering phone calls.

Hours :

Negotiable; nights and weekends

Qualifications :

Ability to provide the highest level of customer service in person as well as over the phone Ability to interact and communicate clearly and effectively Must be able to interact with and communicate well with people of all ages Ability to work in a fast paced environment Ability to problem solve Must have basic computer knowledge

Responsibilities:

Welcome members and participants into the facility Give facility tours Membership Sales Provide verbal information on YMCA membership as well as program and fitness classes currently offered Complete sales transactions Handle and enforce safety and policies throughout the facility Make orientation and personal training appointments for members upon request Other duties as assigned Free YMCA Membership!

Pay:

From $15.00 per hour

Work Location:

In person