Membership Rep - Wellness Center - Part Time

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Part Time Kingman, AZ, United States Job Description Position Title:

Membership Representative Position Code:

RpWelMemSl-8215

Department:

Del E.

Webb Wellness and Rehabilitation Center Oracle Code:

RpWeMemSl-8215 Reports to:

Director/Manager Safety Sensitive:

☒ Yes ☐

No Exempt Status:

☐ Yes ☒ No Works under the supervision of Supervisor or designee. First contact for potential members. Assists members in all areas, maintaining a high retention rate by professionally and effectively assisting members with any and all problems, questions, and/or issues. Key Responsibilities Assist potential members; answers questions; refers to appropriate staff when necessary; completes new registration and assessment forms; answers phones; conducts tours Assist Member Service staff with handling changes, and/or questions in member accounts, including downgrades, holds, resignations, etc.. Track interest profiles, call members and inform them of upcoming events. Complete suggestion/concern cards insuring they are handled correctly. Keep all brochures/registration forms current and available. Sell gift certificates. Attends mandatory staff meetings. Contacts members when appropriate for membership needs. Performs other duties as assigned.

Qualifications Education:

N/A Certification:

HeartSaver CPR/AED certification through American Heart Association OR Basic Life Support through American Red Cross or American Heart Association. •These are two different certificates; only one is required.

Preferences Education:

High School diploma or GED Equivalent or college level degree.

Experience:

One year of experience in customer service.

Special Position Requirements Exposure Categories:

Category II:

Expected duties have possible, but not routine, potential for exposure to blood, body fluids or tissues.

Other potential hazards:

Electrical due to various computer/office equipment being utilized. Work Requirements Able to answer phones, speak clearly and professionally. Develops positive interaction and communication with members, guests, staff. Understand wellness center programming, cost structure, and processes. Able to consistently stand and walk throughout facility; some bending, stooping, lifting of 10-20 pounds. Able to hear calls for help. Date Staff Position Description Created /

Revised:

3/26/2019; 06/17/2020; 11/14/2025; 4/15/2026 Apply Now Job Info Job Identification 2991 Similar Jobs Fitness Instructor - Wellness Center - Part Time Kingman, AZ, United States Posted on 04/22/2026