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MGR, ON-SITE SUPPORT II Maquoketa, IA (Non Remote)

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USA Truck, Inc.

Maquoketa, IA (In Person)

Full-Time

Posted 1 day ago (Updated 1 hour ago) • Actively hiring

Expires 6/20/2026

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Job Description

This position is required to be fully on site with the customer locally in Maquoketa, IA.
PRINCIPAL ACCOUNTABILITIES
  • Dispatch drivers, provide detailed directions and instructions to drivers
  • Builds and assigns load orders in TMS, Schedule and/or reschedule delivery times for loads Track and TraceCompletes various standard reports and ad hoc reports accurately and on time
  • Maximize equipment and driver utilization
  • Conduct safety meetings and coach drivers on safety issues including: Hours of Service, Speed, Drive Cams, and CSA violations
  • Manage weekly invoicing, accounts receivable and driver payroll functions
  • Serve as primary customer contact, managing adherence to customer scorecard and KPIs Qualifications and Education Requirements
  • High School Diploma or equivalent
  • Ability to work within Microsoft Office Suite
  • Available to work on-site at customer locations as necessary
  • 1+ years experience in Transportation, Hospitality or Service industry fields Preferred Skills
  • Bachelor's Degree in Supply Chain, Transportation, Logistics or similar field
  • 3+ years experience in Transportation industry
  • Knowledge of Federal Motor Carrier Safety Regulations (FMCSR), Hours of Service, and Compliance, Safety, Accountability (CSA)
  • Effective communication skills (written and verbal)

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