Volunteer Program Engagement Manager

Volunteer Program Engagement Manager Kids In Need Foundation - 3.0 Little Canada, MN Job Details Full-time $55,000 - $65,000 a year 1 day ago Benefits AD&D insurance Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Volunteer management Customer service Supervising experience Bachelor's degree Team management Participating in conferences Computer skills Cross-functional collaboration Volunteer recruitment Cross-functional communication Volunteer engagement program management

Full Job Description Position Title:

Volunteer Engagement Program Manager Reports To:

Executive Admin.

FLSA Status:

Exempt - FT Kids In Need Foundation (KINF) is a national not-for-profit organization dedicated to creating equitable learning environments for underserved students and teachers across the U.S. Our mission is to ensure that every Pre-K-12 student has the essential tools and resources they need to succeed in school. Through our distribution of school supplies, support for teachers, and investment in educational initiatives, we strive to make a meaningful impact on the lives of teachers and students across the country. As we continue to expand our reach and deepen our impact, we are seeking a talented, self-driven Volunteer Engagement Program Manager to join our high-performing team. Position Overview At Kids In Need Foundation, our volunteer partners do more than enrich our work - they ground us to our mission of providing essential support and supplies to under-resourced students and teachers. The Volunteer Engagement Manager position is an integral part of the Volunteer Engagement team, executing a best-in-class experience for volunteers at our Little Canada, Minnesota headquarters. This position requires experience managing a dynamic team in a fast-paced setting with proven exemplary customer service experience and excellent communication skills. This role fosters cross departmental collaboration in many ways including but not limited to; ensuring volunteer workflows directly support current supply chain and distribution schedules; coordinating volunteers to support the Teacher Resource Center; working with all departments to help lead skills-based opportunities; and creating opportunity for a volunteer to donor pipeline. Key Responsibilities Volunteer Strategy and Program Development Develop and implement a scalable volunteer recruitment and engagement strategy aligned with KINF's mission and growth goals Identify opportunities to increase and expand volunteer participation across corporate, community, and individual audiences Build a structured volunteer program that supports both ongoing operations and special initiatives and events Track and analyze volunteer engagement metrics (participation, retention, impact) to inform program growth Volunteer Experience and Engagement Serve as the primary point of contact for volunteers, creating a welcoming, mission-driven experience Design volunteer experiences that connect participants to KINF's impact and deepen engagement Lead orientation and on-site engagement, ensuring volunteers understand their role in supporting students and teachers Build systems for communication, scheduling, and follow-up to strengthen long-term relationships Event Coordination and Execution Plan and manage public and private group volunteer events, including corporate volunteer engagements Coordinate logistics for large-scale volunteer activities such as backpack builds, supply sorting, and packing events Ensure events are well-organized, efficient, and aligned with operational needs and timelines Collaborate with Impact Partnerships to support corporate engagement opportunities tied to volunteerism Operations and Fulfillment Support Partner closely with Operations and Fulfillment teams to align volunteer activities with real-time inventory and distribution needs Support execution of supply packing, sorting, and distribution efforts through volunteer coordination Work with the Minnesota Teacher Resource Center team to ensure volunteers are effectively integrated into daily operations Translate operational needs into clear, actionable volunteer tasks Cross-Functional Collaboration Collaborate with Impact Partnerships to support donor and corporate volunteer engagement opportunities Partner with Mission Impact to ensure volunteer work aligns with program priorities and community needs Coordinate with Marketing and Communications (as applicable) to share volunteer stories and impact Collaborate with Accounting and Finance to establish and manage department/team budget Other duties This job description is intended to describe the general nature and level of work performed and is not intended to be a comprehensive list of all duties, responsibilities, or qualifications. Additional duties may be assigned as needed to meet organizational needs. Required Qualifications & Skills A combination of education and experience typically attained through bachelor's degree and a minimum of 5-7 years' experience in volunteer recruitment and management Proven experience leading and supervising a team in a mission driven organization Exceptional customer service, problem solving, and communication skills Possess a high degree of cultural awareness and respect Willingness to work occasional evening/weekend events and spend approximately 5-10% of work time attending volunteer engagement/management conferences/seminars Passion for KINF's mission and commitment to creating meaningful community experiences Familiarity with volunteer management systems or CRM tools Experience collaborating across teams such as mission impact, operations, and partnerships

Physical Demands:

Ability to lift and move up to typically up to 30 pounds, and spend time standing or moving throughout the volunteer area Moderate noise level May include extensive use of computer, keyboard and mouse Use pallet jack to move products around Ability to travel to events 2-3 times a year Compensation & Benefits Salary range: $55,000 - 65,000

Benefits:

Health, dental, vision, basic life, and AD&D insurance 401(k) retirement with up to 5% match Paid time off (PTO), floating holidays, and 11 paid holidays