Mortgage Intern

Mortgage Intern - In person - Eagle, ID Mon-Fri 10am-2pm We're hiring a sharp, highly accountable Mortgage Intern to support an elite, high-producing mortgage team. This is a temporary position starting immediately, and ending August 28, 2026. This role is for someone who takes pride in doing things well, communicates proactively, and wants hands-on experience inside a fast-paced, high-performance environment. This is not a "just observe" internship. You will contribute to real work that directly impacts the team, clients, and partners. You'll succeed in this role if you are proactive, organized, and willing to take ownership, even in small tasks. If you are energized by high standards, clear expectations, and the opportunity to learn a business from the inside, keep reading. About the Team The Eagle office at Waterstone Mortgage is home to three high-producing Loan Officers and their Loan Partners, working together as one team to deliver a high-level experience for clients and referral partners. We operate with extreme ownership and accountability, treat others with respect, and collaborate enthusiastically with a "happy to help" attitude. We choose to love our job and show up each day with the energy we want to be around. The Role As a Mortgage Intern, you will support the day-to-day execution of a high-volume mortgage pipeline while learning the systems, communication, and processes that drive a top-performing operation. This role would support the entire Eagle office including 3 Loan officers and their teams. You will contribute across loan support, client experience, CRM management, and team operations while building foundational skills that can provide long-term career experience. What You'll Do Scan, upload, and label loan documents accurately and consistently Order Verifications of Employment and follow up as needed Maintain clean, organized loan files Add and update Realtor and client contacts in our

CRM:

Pipedrive Assist in keeping the pipeline organized and moving forward Make nurture and follow-up calls to clients and partners Coordinate scheduling of appointments with Loan Partners Contact listing agents to gather information such as mailing addresses Build and prepare swag bags and closing gifts Write and send thank you cards Scan receipts and assist with expense tracking Keep kitchen and shared spaces clean and organized Manage backstock and track inventory, order supplies as needed Assist with setting up our new office Support day-to-day office organization and readiness What Success Looks Like Tasks are completed accurately without repeated instruction Files and systems stay organized and easy to navigate The team moves faster because of your support Communication is proactive, clear, and timely You take on increasing responsibility over time Who We're Looking For This role is a strong fit for someone who: Is reliable, easy to talk to, a pleasure to work with, friendly and professional Takes ownership and follows through consistently Learns quickly, welcomes feedback, and applies it immediately Is comfortable talking to people and building rapport Stays organized and manages multiple priorities well Takes pride in accuracy, organization, and quality of work Is interested in the home finance industry We are open to: Students or early-career professionals seeking hands-on business experience Candidates with customer service, administrative, or client-facing backgrounds Individuals who have demonstrated the ability to learn new systems or environments quickly Mortgage experience is not required. Aptitude, accountability, and coachability matter more. Required Background Customer service, administrative, or client-facing experience Strong attention to detail, and ability to manage multiple tasks Comfort learning and using software systems such as CRM tools Compensation and Hours $20/hr In person - Eagle, ID Part time - Mon-Fri 10am-2pm On-site, hands-on experience in a high-performing environment Direct exposure to a top-producing mortgage team Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.