Motorcycle Technician

Description Repair, customize, maintain, or overhaul both customer and dealer owned motor vehicles as close to the allotted time schedule as possible with excellent quality.

Essential Duties and Responsibilities:

Service Department Operations Provide prompt, dependable and high quality vehicle service to internal and external customers Complete repair work within schedule or allotted time period whenever possible Continually improve this "efficiency" skill Minimize comebacks and deal with them promptly and satisfactorily when they do occur Maintain clean, safe and efficient facilities. Duties and Responsibilities Accept work assignments from service planner Request parts for a job as early as possible when needs become know Perform service, repair and customization work in accordance to factory specifications Notify service planner if additional work needed or any delays in expected completion as soon as they become known so that the customer may be contacted and notified of the delay Keep customer's vehicles cleaner then when it was dropped off After job us finished, ensure proper completion of filing of paperwork Keep work area as clean as possible and assist others when maintaining shop cleanliness Assist service planner, when requested, with writing up work orders, communicating with customers, test riding, or any other issue which will help ensure customer satisfaction Maintain technical (PHD and other) qualifications by completing necessary training programs assigned Suggest additional service labor and parts as needed Assist service planner in performance estimates Road test all motorcycles to ensure customer satisfaction Other duties as assigned. Commitments Treat all employees and customers fairly, courteously and with dignity Model superior customer service behavior by maintaining positive relationships with customers and employees Exhibit and promote ethical behavior Be prompt and available for flexible scheduling Be honest and fair in all business dealings Demonstrate an interest in increasing the service business Focus on quality Qualifications High School Diploma or equivalent Completion of a factory authorized formal training program such as MMI Service School or equivalent work experience Current motorcycle endorsement on your license Ability to safely operate motorcycles in various weather conditions Ability to be trained on a forklift Knowledge and experience with servicing of Harley-Davidson motorcycles, and other products sold by the dealership Service technicians need both basic and special tools to properly diagnose and service our products All service technicians are required to own a set of tools within 60 days of hire. Work Environment The noise level in the work environment is occasionally loud Will spend the majority of time on feet Potential exposure to battery acid, chemical cleaning materials or other toxic material commonly found in motor vehicle sales/service department Occasionally exposed to exhaust fumes or other airborne particles Occasionally required to bend, stoop, crouch, reach and lift up to 40 lbs. of materials Frequently works near moving mechanical parts Occasionally requires the ability to balance and push and 800+ lb. motorcycle.

Job Type:

Full-time Pay:

$30,000.00 - $40,000.00 per year

Work Location:

In person