Nights Manager

Nights Manager

Job Type:

Permanent

Job Sector:

Unspecified

Region:

South East

Location:

Oxford

Salary Description:

Competitive

Posted:

08/05/2026

Recruiter:

Compass Group

Job Ref:

com/0605/94170001/52806915/SU Nights Manager

• Milton Hill House, Oxfordshire | Full-Time / Permanent£14.

23 + excellent benefits including healthcare, wellbeing support, 23 days\' annual leave plus bank holidays, life assurance, meals on duty, and more.

About the RoleWe're looking for a Night Manager to join the Front Office team at Milton Hill House, part of the Venues Collection. This is a key role within the hotel, responsible for overseeing the operation throughout the night, leading the nights team, maintaining high service and security standards, and ensuring the hotel is fully prepared for the day ahead. Nights Manager

• The RoleKey ResponsibilitiesOverseeing the hotel operations throughout the night and acting as the main point of contact on shift Leading, supporting, and supervising the nights team to ensure the shift runs smoothly and professionallyTaking responsibility for the safety, security, and general welfare of guests, team members, and the building overnightCompleting the night audit accurately and ensuring all end-of-day and overnight procedures are followed correctlyManaging guest queries, requests, complaints, and any overnight incidents in a calm and professional mannerCarrying out regular security checks, floor walks, and patrols across the hotelEnsuring all Front Office standards, cash handling procedures, billing processes, and guest security procedures are followed at all timesSupporting the day teams by preparing clear handovers, highlighting any issues, and ensuring the hotel is set up for the following morningAssisting with reservations and room allocations where requiredResponsible for rota planning for the nights teamMonitoring overnight arrivals, no-shows, room moves, late check-ins, and any outstanding billing or operational issuesResponding appropriately to emergencies, incidents, fire alarms, or other situations requiring escalation overnightMaintaining strong communication with Duty Managers, senior management, and other departments as neededOur ideal Night Manager will:

Have previous experience in a hotel Front Office or Night Leadership roleBe confident leading a team and taking ownership of a shift independentlyHave a strong understanding of hotel night procedures, guest service, and operational standardsBe highly organised, reliable, and able to stay calm under pressureBe confident handling guest complaints, overnight issues, and operational decision-makingHave good attention to detail, particularly around night audit, billing, and reportingUnderstand the importance of security, safeguarding, and compliance procedures overnightBe confident using hotel systems and completing administrative tasks accuratelyHave a proactive approach and be willing to step in wherever needed to support the operationBe someone who manages actively and visibly

Benefits:

Medicash

• Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)Aviva Digicare
• Free annual healthcare checkExclusive Benefits & Wellbeing site (Perks at Work)Entertainment discounts
• up to 55% off cinema ticketsHealth & Wellbeing discounts
• Discounts for Nuffield Health (20%) and Pure Gym (10%)Travel discounts
• Discounts with holiday companies such as TUI and ExpediaShopping discounts
• Save up to 15% at high street and online stores by purchasing Shopping CardsMeals on dutyVodaphone discountsPension scheme and Life AssuranceEmployee Assistance Programme23 days + BH\'s and additional day off for your birthday2 days additional leave, following return from Maternity leave during first year backCompetitive and supportive family benefitsDay off for baby\'s first birthdayHoliday purchase schemeOn-going training & development and career pathwaysProfessional subscriptions paidFinancial wellbeing programme and preferred rates on salary finance productsWhy Join Us?

Levy UK & Ireland is part of Compass Group, the world\'s largest catering company, and a vibrant leader in hospitality.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Great things happen when people get together in our spaces to meet, spaces to sleep and spaces to celebrate at Milton Hill House. From leisure breaks, weddings and celebrations to conferences, meetings, training, and every business event in between our venue provides an informal atmosphere where you and our guests can be themselves.

We combine our spaces with a bigger family. Milton Hill House is part of The Venues Collection

• a division of Compass Group UK & Ireland, the market leader in contract catering & support services.

Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\'s biggest businesses.

Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK\'s leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference:

com/0605/94170001/52806915/SU #Venues CollectionCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive

• because diversity is our strength!