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AI
Amazon.com, Inc.
Process Assistant, SPA3
Job Description
Description
ABOUT AMAZON
Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team. In this role, you will ensure employee productivity is maximized and customer engagement is achieved. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation's workflow has three major components: First mile- where the product is housed and ready for order; Middle mile
- where the order is hauled to your area; and Last mile
- when the product is delivered to the customer's door.
Key Responsibilities and Job Elements:
- Support, mentor, and motivate others
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives For this role, you will need to be:
- At least 18 years old, and authorized to work in the United States
- Able to work 40 hours/week, and overtime as required
- Able to lift 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
- Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments) Basic Qualifications
- 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required Preferred Qualifications
- 1+ year of leadership experience directly managing others
- 1+ year working in a like environment (manufacturing/distribution/warehousing/retail)
- Experience with performance metrics and lean process improvement
- Excellent written and verbal communication and interpersonal skills to coach, train and assist team members Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
USA, NJ, BUDD LAKE
- 25.00
- 27.
Benefits
- 401(k) Plans
- Mental Health
- Health and Wellness Programs
- Flexible Work Schedules