Office Assistant/Dispatcher

Company Overview Brennan Heating and A/C specializes in heating, air conditioning, plumbing and sheet metal services. We are dedicated to providing reliable and efficient solutions to our clients, ensuring comfort and quality in every project. Job Summary We are seeking a proactive and organized Office Assistant/Dispatcher to join our team. This role is vital in coordinating daily operations, managing communication, and ensuring smooth scheduling of service calls and deliveries. The ideal candidate will be energetic, dependable, detail-oriented, and possess excellent communication skills to support our logistical needs. Duties Answer multi-line phone systems with professionalism and courtesy, providing clear information and directing calls appropriately Schedule service appointments, dispatch technicians, and coordinate with customers schedules and general questions Manage data entry tasks related to shipping & receiving and inventory updates with accuracy and efficiency Maintain organized records of dispatch activities, customer and office reports Assist with general office duties including filing, correspondence, and maintaining a clean work environment Part-time position with the opportunity for full-time Skills Strong analysis skills to interpret transportation data and optimize dispatching strategies Knowledge of Microsoft Office Positive attitude and willingness to learn and multi-task Excellent communication skills along with phone etiquette for effective client interaction Ability to perform data entry accurately Familiarity with QuickBooks Competence in using multi-line phone systems and handling high-volume call environments Basic typing skills for quick documentation and record keeping Join us to be a key player in our operations! This paid position offers an exciting opportunity to develop your skills in logistics, dispatching, and office administration within a dynamic team committed to excellence.

Pay:

$16.00 - $20.00 per hour

Benefits:

Flexible schedule

Work Location:

In person