OFFICE TRIAGE NURSE, OB/GYN

We are a large private

OB / GYN

practice located on the Newton-Wellesley Hospital campus with five local satellite offices. Our practice has been serving our community since 1993 and take pride in the group of care givers we work with who consistently provide outstanding, compassionate healthcare to our patients. This is a great opportunity for you if you enjoy being a part of a collaborative TEAM that has common goal of contributing to a patients positive healthcare experience. We are seeking a compassionate RN or LPN with experience in OB/GYN TRIAGE, result management and

TEAM WORK

to join our TEAM of dedicated staff. We have a high volume practice with 9 physicians and a NP, all specializing in OB/GYN. Our nurses triage patients and assess and evaluate their concerns. This includes screening the illness, advising the patient in home self-care when appropriate and facilitating an office visit with physician when necessary and coordinating the timeliness of visit i.e., emergency room, urgent, this week, etc. Our nursing team will also assist our physicians and nurse practitioner with office schedules, procedures and infertility management.

Required Qualifications:

Current Massachusetts licensing, RN or LPN 1-3 years nursing work experience in a group practice required, OB/GYN. Outstanding customer service skills Able to respond in stressful situations with a pleasant demeanor Able to maintain a collaborative and respectful team environment

Preferred Qualifications:

The ability to assume responsibility for the coordination of patient care in an outpatient setting while working as part of a team of both professional and non-professional staff Experience with phone triage in a group practice Electronic medical record and experience with

Epic EHR CPR Certification Job Summary:

Reporting directly to the Practice Manager and Physicians, this position is responsible for performing the duties of an office nurse as well as acting as a clinical resource for the medical practice in the care of pregnant and non-pregnant patients.

Essential Responsibilities:

TRIAGE:

Answers incoming calls from patients, responds to voicemails left on our Triage Mailbox, responds to messages received through the Patient Gateway Portal. Triages calls from patients, Doctor to Doctor line and other physician offices. Facilitates urgent and routine appointments as needed and manages prescription refill requests. Responsible for post-delivery follow up calls and appointment scheduling. Answers patient questions and exhibits strong telephone interviewing skills.

OB INTAKES

: Performs intakes, over the phone and in person, on new obstetrical patients taking medical history , acquaints them to the practice and our protocols, answers all their questions and initiates a line of communication for the remainder of their pregnancy and orders all necessary testing. Performs duties related to assisting the physician or NP in the care of patients. Monitoring and following up test results in collaboration with the physician or NP. Assisting with in-office procedures. Performs vitals signs, and medication administration including injections as directed by the physician.

Medical Specialty:

Ob/Gyn Physical Setting:

Private practice

OFFICE HOURS

: Monday - Friday 8:00AM -4:30

PM Job Types:

Full-time, Part-time Pay:

From $36.00 per hour Expected hours: 24.0 - 40.0 per week

Benefits:

Flexible spending account Free parking Health insurance Paid sick time Paid time off Tuition reimbursement Vision insurance Application Question(s): Do you have 1-2 years of Obstetrics AND Gynecology experience ?

Language:

English (Required)

Work Location:

In person