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Superior Fence and Rail of Greater Toledo

Field Operations Leader

Job Description

Job Purpose Superior Fence & Rail is an industry leader with multiple branch locations We partner with a national home improvement chain, multiple home builders and general contractors for fence installation requirements. Learn and adopt Superior Fence & Rail's structured processes and complete required training. Main responsibilities include, but are not limited to, oversight of Lead Installers; overall on-site supervision at worksites; fair and appropriate supervisory practices of employees. Primary Responsibilities
  • Develop expertise in product knowledge, technical knowledge, industry and process knowledge in relevant product areas.
  • Provide overall supervision of Lead Fence Installers in all aspects of their duties
  • Ensures Leads properly supervise their crews moving supplies, transporting supplies and equipment, and raising fencing structures; assures they are supplied with proper tools and materials and using them appropriately and effectively.
  • Conduct weekly install meetings to review and share pertinent information
  • Through general instruction, assigns and supervises the work of Leads and at times crews engaged in a variety of tasks associated with fence installation such as assembling and installing equipment and machinery, gathering materials and building fences.
  • Oversees Leads and crew as they determine appropriate locations for operations and/or installations.
  • Ensures instructions, drawings, and/or specifications are interpreted and followed correctly.
  • Properly instructs and supervises the Leads regarding safety and appropriate operation of equipment and supplies
  • Maintain Client Service & Warranty by performing small repairs and adjustments
  • Have the ability to perform small job installations when required
  • Maintain a customer service rating of 96% or better
  • Maintain professionalism of Leads and crew and respond immediately to employee issues and customer needs. Report all incidents to the appropriate supervisor immediately.
  • Interact with customers and co-workers in a pleasant and professional manner.
  • Perform other duties as assigned.
Skills and Experience Skills:
  • Speaking
  • Talking to others to convey information effectively.
  • Actively Listening
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Active Learning
  • Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Judgment and Decision Making
  • Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Time Management
  • Managing one's own time and the time of others.
Experience and Education:
  • Previous supervisory experience
  • Highly skilled in verbal and written communications
  • Basic experience with computer operations and appropriate software
  • Ability to read plans and give and follow instructions
  • Ability to problem solve as they arise
  • Ability to interpret, obey and supervise others regarding applicable safety regulations
  • Highly detail oriented with organizational skills
  • Ability to work independently with little or no supervision
  • Ability to treat others with respect and gain trust and respect from subordinates, supervisors, and customers
  • Exceedingly positive in his/her work attitude
Pay:
$28.00
  • $32.
00 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching Life insurance Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Dental Insurance
  • Life Insurance