On Call Coordinator

Do you have a passion for helping others and solving problems in a fast‑paced environment? Do you want to make a meaningful difference in the lives of seniors and their families? If so, you may be the perfect fit for our After Hours On‑Call Coordinator position. But First Do You Qualify…. Do you believe in taking ownership of your actions good or bad? Are you committed to having clear and positive communication with others? Is having integrity your highest value? Do you want to contribute to a worthy cause by working to solve difficult problems with a team? Are you up for a challenge? This is NOT an "easy" job Are you passionate about caring for other human beings? Do you have a bachelors degree? Can you pass a background check & drug screening? Are you 18 years or older? If you answered yes to these questions... As a Home Instead On Call Coordinator, your responsibilities include…. Scheduling after hours shifts due to call offs, and ensuring all clients care needs are met by staffing. Answer each incoming call in a friendly, professional and knowledgeable manner Field new client inquiries over the phone in a knowledgeable manner and schedule care consultations Assist with hiring process for new CAREGivers, duties may include fielding employment inquiries from prospective CAREGivers and moving applicants through the process. Communicate client and CAREGiver concerns or problems with daytime staff members as appropriate Ensure Home Instead standards are met and upheld Maintain regular attendance after hours to execute job responsibilities Demonstrate open and effective communication with owner, colleagues and

CAREGivers Job Type:

Remote Schedule:

Monday-Thursday 4:00pm - 8:00am Friday at 4pm - Monday at 8am Rotating Weeks (one week on, one week off)

Pay:

$200.00 per week

Work Location:

In person