On-Call Onsite Monitor

Description:

Introduction:

Seabreeze Management Company is a full-service property management firm with a diverse management portfolio of over 150,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners' associations for over 35 years. With offices throughout California, Nevada, Arizona, Idaho, and Washington Seabreeze and its family of companies has expanded its mission to be a trusted advisor and collaborative partner with developments to build thriving associations through superior service and integrity. At Seabreeze, people are at the heart of what we do. Our philosophy, "Passion when combined with commitment, makes anyone unstoppable" is carried out by enthusiastic and customer-centric teams who serve the communities where we work and live.

Summary:

The candidate must be a high energy self-starter who is well organized, articulate, pro-active and customer centric. This position will support all administrative functions of the property management team under minimal supervision. The ideal candidate is an independent thinker with excellent decision-making and time management skills. This position is responsible for the daily setup of equipment, cleanliness and overall functionality of the club facilities. Candidate must have exceptional customer service skills, able to constantly move and arrange equipment and have a disposition for facility cleanliness.

Essential Duties and Responsibilities:

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assist in functions/duties relating to the operation and maintenance of facilities. Daily, hourly set-up of (table/chairs) equipment. Daily cleaning of gym equipment. Daily cleaning of facilities. Verify resident eligibility for facility use. Assist the Recreation Assistant/Front Desk during lunch periods and when high volume of requests occurs. Assist at lifestyle events (set-up, trash removal, tear-down, food/beverage service). Enforce facility rules and regulations Process works as assigned and assist homeowners in person or on the telephone. Answer multiple phone lines, screen and refer callers. Provide detail responses for information requests regarding associations' programs and activities.

Requirements:

Knowledge, Skills and Experience:

Safely and efficiently move equipment as needed. Identify and address areas requiring enhanced cleanliness. Proficient in Microsoft Office, including Word and Outlook. Effectively manage competing priorities and deadlines, completing a high volume of tasks within required timeframes. Work independently with minimal supervision, demonstrating initiative to take on additional responsibilities. Read, understand, and apply the association's rules and regulations. Handle confidential materials with discretion. Manage interactions with upset or aggravated clients calmly and professionally. Maintain a clean and organized work area, presenting a professional appearance in both dress and demeanor.

Minimum Education:

High School diploma or equivalent.

Language Skills:

The individual must have strong written communication skills, and the ability to communicate effectively with employees and clients at all levels of the organization, both verbally and in writing. Use of the

Following Computer Applications:

Outlook MS Word Excel Internet Access Availability:

Saturday and Sunday on call from 12:00pm to 5:00pm and 5:00pm to 10:00pm

Work Environment:

The work environment is a typical office atmosphere. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Seabreeze is proud to be an Equal Opportunity Employer that celebrates the diversity of our team. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected status. For individuals with disabilities who would like to request an accommodation such as an ASL interpreter, please contact pso2@seabreezemgmt.com