Operations Manager

Operations Manager Ned Patchett Tree Care & Consulting San Carlos, CA Job Details $90,000 - $120,000 a year 4 hours ago Qualifications Schedule management Rigging Crew management Full Job Description Operations Manager - Tree Care Services Ned Patchett Consulting, Inc. (NPC) Bay Area, CA About the Role Ned Patchett Consulting (NPC) is hiring an experienced Operations Manager to lead and grow our tree care services division. This role is responsible for overseeing daily operations, managing crews, and ensuring safe, efficient, and high-quality execution of pruning, tree removals, plant health care, and all aspects of tree work We're looking for a strong leader who can build teams, improve systems, and drive production—while maintaining the level of quality our clients expect. What You'll Do Lead Operations Manage daily field operations across multiple crews and job sites Oversee scheduling, routing, and logistics Ensure jobs are completed safely, efficiently, and on schedule Manage & Develop Crews Lead, mentor, and support crew leaders and field staff Hire, train, and retain high-performing team members Build a culture of accountability, safety, and professionalism Drive Production & Profitability Own production goals, labor efficiency, and job profitability Track key metrics (revenue per crew, labor hours, margins) Improve workflows to increase output and reduce downtime Improve Systems Develop and refine scheduling and operational processes Streamline communication between office and field teams Help scale operations as the company grows Ensure Safety Enforce ANSI Z133 and OSHA safety standards Lead safety meetings, training, and job site audits Oversee safe execution of technical and high-risk work Support Client Success Ensure all work meets NPC's quality standards Address client concerns and maintain strong relationships Support estimating and job planning when needed What We're Looking For Required 5-10+ years of experience in tree care or arboriculture 3+ years in a leadership or operations role Strong knowledge of pruning, tree removals, rigging, and safety practices Proven ability to manage crews, schedules, and production Strong leadership and communication skills Preferred ISA Certified Arborist TRAQ certification Experience with plant health care programs Fluent in Spanish Proven experience in working with high-end clientele and estate properties. Compensation $90,000 - $120,000 base salary based on experience Performance bonuses based on production, profitability, and safety Growth opportunities into senior leadership Why Work With NPC Established, respected company in the Bay Area High-quality work—not volume-driven production Opportunity to lead and grow a key division Tight-knit team with strong values and work ethic Apply Submit your resume and a short introduction telling us about your experience and leadership background. About Us Tree Care Services Ned Patchett Consulting, Inc. is a family-owned tree care business specializing in sustainable solutions. Our certified arborists provide expert care, balancing natural landscapes with urban growth for long-term tree health and safety.