Operations & Partner Support Manager

Benefits:

Competitive salary Employee discounts Flexible schedule Opportunity for advancement Paid time off Training & development

Pay:

$60,000 base + commission + performance-based bonuses About the Role Frozen Ropes is seeking an organized, proactive, and people-oriented professional to help support and grow our expanding network of licensed locations across the country. This role is ideal for someone who enjoys a mix of: Operations and organization Communication and relationship management Marketing and project coordination Supporting business growth behind the scenes You'll work directly with company leadership and licensed partners to help keep projects moving, improve communication, and support the continued growth of the Frozen Ropes brand. What You'll Do Support onboarding and ongoing success of licensed locations Communicate regularly with partners and operators nationwide Coordinate projects, timelines, and operational initiatives Assist with website updates, social media, and marketing support Track reporting, organize data, and manage CRM systems Help leadership stay organized and execution-focused across multiple initiatives Support growth and expansion efforts as new locations are added What We're Looking For Strong organizational and administrative skills Comfortable managing multiple projects and priorities at once Experience with: Excel CRM systems (Salesforce or similar) Google Docs / Google Workspace Project management tools Strong verbal and written communication skills Self-motivated, detail-oriented, and dependable Comfortable working in a fast-paced, growing environment Bonus Experience Sales, marketing, or business development Multi-location businesses, franchising, or operations support Social media or website management Schedule Full-time (Monday-Friday) Some evenings/weekends for events Occasional travel for partner support and expansion initiatives Why Join Frozen Ropes Be part of a nationally recognized baseball and softball organization Work closely with leadership in a growing company Opportunity for advancement as the organization expands Additional earning potential through commission and performance bonuses Flexible schedule and team-oriented environment If you're highly organized, enjoy working with people, and want to grow with an expanding sports organization, we'd love to hear from you. Operations & Partner Support Manager

FROZEN ROPES ORANGE LLC

Chester, NY 10918 $60,000 a year - Full-time $60,000 a year -

Full-time Benefits:

Competitive salary Employee discounts Flexible schedule Opportunity for advancement Paid time off Training & development

Pay:

$60,000 base + commission + performance-based bonuses About the Role Frozen Ropes is seeking an organized, proactive, and people-oriented professional to help support and grow our expanding network of licensed locations across the country. This role is ideal for someone who enjoys a mix of: Operations and organization Communication and relationship management Marketing and project coordination Supporting business growth behind the scenes You'll work directly with company leadership and licensed partners to help keep projects moving, improve communication, and support the continued growth of the Frozen Ropes brand. What You'll Do Support onboarding and ongoing success of licensed locations Communicate regularly with partners and operators nationwide Coordinate projects, timelines, and operational initiatives Assist with website updates, social media, and marketing support Track reporting, organize data, and manage CRM systems Help leadership stay organized and execution-focused across multiple initiatives Support growth and expansion efforts as new locations are added What We're Looking For Strong organizational and administrative skills Comfortable managing multiple projects and priorities at once Experience with: Excel CRM systems (Salesforce or similar) Google Docs / Google Workspace Project management tools Strong verbal and written communication skills Self-motivated, detail-oriented, and dependable Comfortable working in a fast-paced, growing environment Bonus Experience Sales, marketing, or business development Multi-location businesses, franchising, or operations support Social media or website management Schedule Full-time (Monday-Friday) Some evenings/weekends for events Occasional travel for partner support and expansion initiatives Why Join Frozen Ropes Be part of a nationally recognized baseball and softball organization Work closely with leadership in a growing company Opportunity for advancement as the organization expands Additional earning potential through commission and performance bonuses Flexible schedule and team-oriented environment If you're highly organized, enjoy working with people, and want to grow with an expanding sports organization, we'd love to hear from you.