Operations Support Specialist- HR & Payroll

Operations Support Specialist - HR & Payroll We are looking for a dependable, organized, and people-focused Operations Support Specialist to support our branch with payroll, employee relations, onboarding, compliance, and day-to-day HR administration. This role will serve as a central point of contact for employees who need help understanding payroll, timesheets, per diem, benefit eligibility, incentives, and other employment-related questions. The right person will be approachable, detail-oriented, confidential, and able to follow through without being chased. Key Responsibilities Serve as a central support contact for employee questions related to payroll, timesheets, per diem, benefits eligibility, 401(k), incentives, and general HR processes Review and support accurate timesheet tracking, time and attendance records, per diem calculations, and payroll-related documentation Assist with recruiting, onboarding, employee paperwork, and new hire coordination Track employee incentives, reimbursement requests, eligibility timelines, and required follow-up items Coordinate annual reviews, employee follow-ups, DOT physicals, fit testing, and compliance-related scheduling Support certified payroll and other required payroll/compliance documentation Maintain organized and confidential employee records Communicate clearly with employees, management, and corporate support teams Help improve follow-through, communication, and consistency across branch employee processes Ideal Candidate Strong attention to detail and accuracy Comfortable working with payroll, employee records, and confidential information Clear, professional, and approachable communication style Able to explain payroll and benefit-related questions in a calm, helpful manner Highly organized and able to manage deadlines, follow-ups, and multiple priorities Proactive, dependable, and willing to take ownership of assigned responsibilities Prior payroll, HR, administrative, or office management experience preferred Qualifications High school diploma or GED required 1-3 years of administrative, payroll, HR support, or related experience preferred Proficiency with computer systems, email, Microsoft Office, and basic data entry Construction, trades, or service-industry experience is a plus About the Role This is a key support position within a busy branch environment. Success in this role requires accuracy, confidentiality, responsiveness, and a genuine desire to help employees while keeping important payroll and HR processes organized.

Pay:

$20.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Tuition reimbursement Vision insurance Application Question(s): Why are you a good candidate for this role?

Experience:

administrative, payroll, HR support, or related: 1 year (Preferred) Construction, trades, or service-industry : 1 year (Preferred) Ability to

Commute:

West Winfield, NY 13491 (Required)

Work Location:

In person