Operations Support Specialist

Operations Support Specialist MD Logistics Inc - 3.4 Garner, NC Job Details Full-time $20 - $23 an hour 1 hour ago Qualifications Vendor relationship building Microsoft Excel Microsoft Outlook Customer service Warehouse management system High school diploma or GED Pallet jack

Full Job Description Reports To:

Associate Director SUMMARY The Operations Support Specialist provides critical warehouse administrative and operational support to warehouse leadership and staff. This role ensures smooth daily functions by managing procurement of supplies, maintaining accurate documentation, supporting onboarding of new hires, and assisting with shipping and receiving office processes. The ideal candidate is detail‑oriented, organized, and comfortable working in both an office and warehouse environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Additional responsibilities may be assigned. Procurement & Supply Management Monitor inventory levels of warehouse supplies, office materials, safety equipment, and packaging materials. Create and submit purchase orders and track them to ensure timely delivery. Maintain vendor relationships and assist in sourcing new suppliers when needed. Reconcile packing slips, invoices, and purchasing documentation. Document Control & Administrative Support Maintain filing systems (physical and digital) for operations documents, such as for BOLs, packing lists, receiving documents, safety records, and compliance paperwork. Ensure document retention policies are followed and records are stored accurately. Prepare reports, spreadsheets, and logs to support warehouse operations. Support operational audits by providing requested documents and information. Onboarding & HR Support Assist with new hire onboarding, including preparing orientation materials and scheduling training sessions. Coordinate badge creation, system access, PPE distribution, and workstation setup. Maintain training records and support supervisors in tracking new-hire progress. Shipping & Receiving Office Processes Check trucks in and out, ensuring drivers receive accurate documents and instructions. Verify shipping documents such as BOLs, labels, and load sheets for accuracy. Communicate with warehouse leads to ensure timely loading and unloading of trucks. Support inventory accuracy by assisting with receiving documentation and data entry. Serve as a point of contact for carriers, drivers, and internal departments. Operational Support Assist supervisors and managers with daily operational tasks and special projects. Contribute to continuous improvement initiatives related to workflow, documentation and efficiency. Maintain a clean, organized, and safe office environment within the warehouse.

MISCELLANEOUS DUTIES

Special Projects Assist in companywide activities associated with the department.

SUPERVISORY RESPONSIBILITIES N/A QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Strong organizational and multitasking skills. Proficiency in Microsoft Office (Excel, Outlook, Word) and warehouse management systems (WMS). Excellent communication and customer service skills. Ability to work effectively in a fast‑paced hybrid office/warehouse environment. Basic understanding of shipping and receiving processes. Preferred 2+ years of experience in warehouse, logistics, or administrative support. Experience in procurement or vendor management. Familiarity with OSHA or warehouse compliance documentation. Experience supporting HR functions or onboarding. EDUCATION and/or

EXPERIENCE

High school diploma or equivalent required. Relevant work experience in logistics, warehouse operations, or administrative support preferred.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and correspondence. Effective communication/comprehension skills - verbal and written.

MATHEMATICAL SKILLS

Ability to physically count, add, subtract, multiply and divide.

REASONING ABILILTY

Ability to define problems establishes facts and draws valid conclusions. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to walk and reach with hands and arms. The employee must have the ability to bend, twist, stoop, reach, climb ladders, lift materials up to 50 lbs., and move materials up to 600 lbs. using a pallet jack.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Cold temperatures in the winter and very warm temperatures in the summer. Monday - Friday 7:00 AM - 3:30 PM Candidates must be flexible to work additional time as needed.