Operator / Customer Service Representative

About the Role Nu Fangled Images is looking for a highly reliable, detail-oriented individual to independently manage the day-to-day operations of our long-standing media transfer shop on the Fayetteville Square. You'll be the friendly face customers meet when they bring in their old VHS tapes, film reels, cassettes, slides, and photographs — often their most treasured family memories — to be preserved digitally. This role is a combination of customer service, organization, technical hands-on work, and independent shop management. Because we are a small business with a small team, reliability, consistency, and follow-through are extremely important in this position. A typical day includes greeting walk-ins, answering phone calls, organizing customer projects, performing digital transfers, quality-checking completed work, and keeping the daily workflow moving efficiently and on schedule. What You'll Do Provide friendly, professional service to every customer Manage the day-to-day workflow of the shop independently Keep customer projects clearly labeled and organized Perform media transfer tasks (video, audio, photo, and film) with care and attention to detail Balance multiple ongoing projects efficiently Ensure completed jobs meet quality standards before delivery Create invoices and process customer payments Maintain steady productivity and complete projects on schedule Problem-solve unique challenges that come with older media formats What We're Looking For Excellent communication and customer service skills Dependable attendance and punctuality Strong organizational skills and attention to detail Ability to self-manage workload without close supervision Consistent follow-through and task completion Comfortable working independently for much of the day Ability to multitask and stay organized during busy periods Comfort with computers and basic file handling Calm, steady, professional demeanor Bonus Experience VHS players, camcorders, cassette decks, turntables, reel-to-reel equipment, or other vintage media formats Photography, scanning, editing, or archival work Small business, retail, or front-desk experience

Compensation & Schedule Pay:

$15-17/hour depending on experience

Schedule:

Monday-Friday, 10:00 a.m

• 5:30 p.

m. Paid lunch breaks 5 PTO days after 90 days Shop closed on major federal holidays This is a long-term hourly position with a calm, independent working environment. Why This Work Matters We've spent over 16 years helping thousands of families preserve some of their most important memories. These aren't just tapes or slides — they're often the only remaining pieces of a family's history. Customers regularly light up with gratitude — and sometimes even tears — when they see lost memories brought back to life. On any given day, you might digitize a 1950s slide collection, preserve audio from a vintage vinyl record, or transfer a reel showing historic moments captured decades ago. It's meaningful, hands-on work for someone who enjoys history, nostalgia, organization, and helping people reconnect with what matters most.

Job Type:

Full-time Pay:

$15.00

• $17.

00 per hour

Benefits:

Paid time off

Work Location:

In person Operator / Customer Service Representative Fayetteville, AR 72701 $15

• $17 an hour
• Full-time $15
• $17 an hour
• Full-time About the Role Nu Fangled Images is looking for a highly reliable, detail-oriented individual to independently manage the day-to-day operations of our long-standing media transfer shop on the Fayetteville Square.

You'll be the friendly face customers meet when they bring in their old VHS tapes, film reels, cassettes, slides, and photographs — often their most treasured family memories — to be preserved digitally. This role is a combination of customer service, organization, technical hands-on work, and independent shop management. Because we are a small business with a small team, reliability, consistency, and follow-through are extremely important in this position. A typical day includes greeting walk-ins, answering phone calls, organizing customer projects, performing digital transfers, quality-checking completed work, and keeping the daily workflow moving efficiently and on schedule. What You'll Do Provide friendly, professional service to every customer Manage the day-to-day workflow of the shop independently Keep customer projects clearly labeled and organized Perform media transfer tasks (video, audio, photo, and film) with care and attention to detail Balance multiple ongoing projects efficiently Ensure completed jobs meet quality standards before delivery Create invoices and process customer payments Maintain steady productivity and complete projects on schedule Problem-solve unique challenges that come with older media formats What We're Looking For Excellent communication and customer service skills Dependable attendance and punctuality Strong organizational skills and attention to detail Ability to self-manage workload without close supervision Consistent follow-through and task completion Comfortable working independently for much of the day Ability to multitask and stay organized during busy periods Comfort with computers and basic file handling Calm, steady, professional demeanor Bonus Experience VHS players, camcorders, cassette decks, turntables, reel-to-reel equipment, or other vintage media formats Photography, scanning, editing, or archival work Small business, retail, or front-desk experience

Compensation & Schedule Pay:

$15-17/hour depending on experience

Schedule:

Monday-Friday, 10:00 a.m

• 5:30 p.

m. Paid lunch breaks 5 PTO days after 90 days Shop closed on major federal holidays This is a long-term hourly position with a calm, independent working environment. Why This Work Matters We've spent over 16 years helping thousands of families preserve some of their most important memories. These aren't just tapes or slides — they're often the only remaining pieces of a family's history. Customers regularly light up with gratitude — and sometimes even tears — when they see lost memories brought back to life. On any given day, you might digitize a 1950s slide collection, preserve audio from a vintage vinyl record, or transfer a reel showing historic moments captured decades ago. It's meaningful, hands-on work for someone who enjoys history, nostalgia, organization, and helping people reconnect with what matters most.

Job Type:

Full-time Pay:

$15.00

• $17.

00 per hour

Benefits:

Paid time off

Work Location:

In person