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UC
United Community Action Network
Healthy Families Supervisor
Job Description
The Healthy Families Supervisor provides supervision to Healthy Families Family Support Specialists and ensures services to families are centered on the research-based national Healthy Families America goals as well as Oregon Healthy Families' legislated goals. Assists Program Manager with and/or provides assistance to staff in crisis and emergency situations.
ESSENTIAL FUNCTIONS OF THE POSITION
The essential functions of this position require prioritizing and completing all assigned tasks in a timely and efficient manner, adjusting for changing priorities and availability of resources, and demonstrating initiative in identifying additional job-related tasks to be completed when time permits. These duties are a representative example of position expectations. Actual duties assigned may vary and change depending on the business needs of the department and the agency. Accepts referrals, conducts screening if necessary and distributes referrals to Family Support Specialists where appropriate and to other community resources as necessary. Provide Family Support Specialist with administrative, clinical and reflective supervision weekly, including implementation of home visits, strength based approaches, referral to related community resources, interventions and goal planning for high-risk parents. Includes monitoring of written documentation, home visits, integration of results of tools used (ASQ,etc.), integration of quality assurance results, guidance on use of approved curriculum, monitor maintenance of professional boundaries, training needs and areas of growth, and completion of various job requirements in a timely fashion. Monitors data submission to NPC research for the Healthy Families team. Inform the Program Manager of staff achievements, issues, and concerns. Writes staff annual performance evaluations. Plans and facilitates staff meetings in collaboration with Program Manager. Meets with Program Manager monthly for required supervision. Assists with hiring and interviewing, recommends such actions as disciplines or discharging; provides staff orientation and training, monitors progress on Professional Development Plan, evaluates staff training needs. Respect and maintain confidentiality of information pertaining to families, personnel issues, and other program operations. Report suspected cases of child abuse and neglect. Assures program is meeting Oregon Performance Indicators and maintaining HFA accreditation standards by meeting ongoing quality assurance tasks set by HFA/HFO and the Program Manager. Assist program manager in HFO plans and analyses. Communicate in a professional, respectful and courteous manner with all employees, clients, the Board of Directors, and others with whom we may work. Contribute to a successful work group and foster a team-oriented culture through positive interactions, active listening, meaningful collaborations, and the constructive exchange of ideas. Represent the program to the public and other agencies and interpret policies and procedures. Coordinate services with contract providers. Coordinate partnerships with higher education institutes, local school districts and other early learning partners and agencies. Participates in regular staff meetings, in-service training, formal training and other community meetings, as appropriate. Drive a company vehicle in the performance of duties. Driving will be required for travel to client homes, and to perform other essential functions as needed. Complete designated job tasks, special projects and all other duties as assigned to meet team, department and agency goals while actively demonstrating accountability, high levels of employee engagement, and responsibility for achieving desired outcomes and measurable results.KNOWLEDGE, SKILLS & ABILITIES
Qualified candidates for this position will have relevant education and experience necessary to perform the essential functions and meet the minimum performance expectations for this position with or without an accommodation. Knowledge of maternal-infant health, dynamics of child abuse and neglect, and infant/child development and parent-child attachment. Child focused assessment, programing, intervention and evaluation; and family focused assessment; programing, intervention and evaluation; and trends in intervention with environmentally at risk children and their families; knowledge of current expectations and/or changes in the Healthy Families Oregon and Healthy Families of America Program. Thorough knowledge, childcare, state childcare subsidy, community action and other anti-poverty programs. Skill in using computers and basic computer programs; presentations to staff, and the public as needed. Ability to communicate effectively in both oral and written forms; maintain confidentiality; perform research, compile, analyze and evaluate data and/or operations and develop and implement corrective action to resolve problems; establish and maintain recordkeeping systems and reports; make decisions independently in accordance with established policies and procedures, motivate and lead support staff using a collaborative team approach; utilize problem identification and resolution techniques; multitask; remain calm and use good judgment during confrontational or high pressure situations; courteously meet and deal effectively with coworkers, children, families, state and federal officials, vendors, community groups and the public. Must follow all safety rules and practices, and perform work in a safe manner. Ability to work with families from diverse cultures and accept individual differences. Willingness to accept supervision and implement recommendations.EDUCATION, EXPERIENCE AND TRAINING
Master's degree in human services or fields related to working with children and families, or Bachelor's degree with 3 years of relevant experience working children and families that embrace the concepts of family-centered and strength-based service provision. Special consideration may be given for individuals with significant experience and rural areas with limited applicants. A solid understanding of and/or experience in supervising and motivating staff, as well as providing support to staff in stressful work environments Infant Mental Health Endorsement preferred. Experience in home visiting with a strong background in prevention services to the 0-3 age population. Experience with reflective practice preferred. Current driver's license is required with an acceptable driving record that meets UCAN's driving standards. Successful completion of UCAN's required background check. Within 30 days of employment, must acquire a first aid card and renew as necessary to keep current.PHYSICAL DEMANDS
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The physical effort typically applied in this job includes: Bending Lifting Reaching Walking Carrying Manipulating Sitting Pulling Stooping Keyboarding Pushing Standing The amount of lifting effort typically applied and the percent of time the effort is applied: Less than 1 lb.- More than 70% Between 1 & 5 lbs.
- 40% to 70% Between 5 & 25 lbs.
- 40% to 70% Between 25 & 50 lbs.
- Less than 15% More than 60 lbs.
- Requires a team lift or lifting equipment
MENTAL OR VISUAL DEMANDS
Concentrated mental and/or visual attention; the work involves performing complex tasks to very close accuracy and quality specifications; or a high degree of hand and eye coordination for sustained periods.WORKING CONDITIONS
The kinds of disagreeable elements the employee would typically be exposed to in the work area include: Noise Description of the physical surroundings or conditions under which the job is typically performed and the extent of exposure to the disagreeable elements noted above: Work is typically performed under reasonably good working conditions; while exposure to any or all of the above elements may occur, such exposure is generally not present to the extent of being disagreeable.AVAILBILITY AND ATTENDANCE
Due to the nature and scope of the essential functions, the importance of personal interactions between this position, employees, clients and other members of the public, and the availability of job-related tools, equipment and resources at work, performance of the essential functions requires regular, consistent and on-site attendance while working independently and with others during our normal business hours. Regular and consistent attendance is required. Hours of work are during normal business hours and may require evenings and weekends. Exempt employees are expected to work as many hours as are necessary to ensure that the goals and needs established by UCAN are met.FLSA STATUS
- Exempt United Community Action Network (UCAN) is a poverty fighting non-profit located in Southern Oregon.
Human Resources:
ucanhr@ucancap.orgBenefits
- Professional Development
- Other Retirement and Savings
- Health and Wellness Programs
- Dental Insurance