Order Processor $25/HR - IMMEDIATE HIRE
Job
TEKsystems
Bethpage, NY (In Person)
$49,920 Salary, Full-Time
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Job Description
IMMEDIATE CUSTOMER SERVICE REPRESENTATIVE NEEDED OPPORTUNITY TO WORK FOR ONE OF THE LARGEST INTERNATIONAL DISTRIBUTORS FOR AEROSPACE/DEFENSE FULL TIME POSITION WITH ROOM FOR ADVANCEMENT BETHPAGE, NY
(ONSITE ONLY
)MONDAY - FRIDAY 8AM-5PM
$25/HR Qualifications:
2 years of customer service experience Experience managing customer orders/processing orders Experince working in ERP/MRP system Microsoft Excel proficient Description Managing multiple customers with the aim of selling distribution material, performing the RFQ follow up through the consultation of KPI's, in line with the objectives assigned by the Vice President of Sales. Delivering the best service possible to the assigned customer portfolio at every stage of the order. Main tasks and responsibilities Manage requests for quotations (RFQ) by analyzing requirements and verifying the availability of stock, the existence of potential purchasing contracts and previous requests sent to suppliers for the purchase of a specific item. 1. Prepare the offer to the customer based upon the best supply source, which is determined by the Procurement department on the basis of certifications, price per unit and lead time. 2. Perform RFQ's follow up activities that are necessary to ensure and maintain relations with customers, such as dealing with emails, making calls, videoconferences, and visits. 3. Build a sustainable relationship with the customer, providing all the necessary information about both the product and the orders/contracts, explaining complex technical information to customers. 4. Proactively handle customers' complaints and ensure resolution by communicating with the Manager and other departments' staff (Quality& Compliance, Finance, Operations, etc.) 5. Monitor and manage, on a daily basis, the assigned targets/KPIs (Sales, Margin, Bookings, OTIF %, Order Book, etc.) through the BI to ol (i.e. Qlik) and put corrective actions in place if required to make sure the profitability of the BU is achieved. 6. To undertake, as directed, any other duties as may be commensurate with the overall efficient running of the Company. Job Type & Location This is a Contract to Hire position based out of Bethpage, NY. Pay and Benefits The pay range for this position is $23.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Bethpage,NY.
San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.Similar remote jobs
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