Part time Customer Service Representative

NOW HIRING

- Part-Time Customer Experience Specialist USA Insulation is looking for a part-time Customer Experience Specialist to join our team! Up to 20 hours per week Saturday availability is

REQUIRED

Flexible weekday schedule

Job Responsibilities Include:

Welcoming new customers & confirming install dates Following up with customers after estimates Answering inbound calls & setting appointments Confirming upcoming appointments Assisting with customer satisfaction, reviews, and referrals Documenting customer interactions in CRM Supporting grassroots events and other office needs as needed

What We're Looking For:

Strong communication and customer service skills Organized and detail-oriented Comfortable talking on the phone Reliable and able to multitask Microsoft Office experience preferred

Perks:

Professional work environment Paid training and coaching Growth opportunities Great fit for someone who enjoys structure, organization, and customer interaction

Education and Experience:

High school diploma or equivalent. At least one years related experience preferred. Customer service experience preferred, but we're willing to train the right person.

Pay:

$15.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Vision insurance Application Question(s): This Position requires a Saturday work Schedule. Are you available to work on Saturdays?

Work Location:

In person