Part Time Hotel Night Auditor

Part Time Hotel Night Auditor Microtel Inn & Suites by Wyndham Ridley Park, PA Ridley Park, PA Job Details Part-time $13 - $15 an hour 14 hours ago Benefits Health insurance Paid time off Employee discount Professional development assistance Referral program Qualifications Computer operation Guest relations Night audit Computer literacy Accounting Organizational skills Full Job Description We are looking for a Night Auditor to serve as our guests' first point of contact and manage all aspects of their accommodation. The Night Auditor's responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Perform night audit tasks, including reviewing all daily reservations and transactions, reconciling payments, and ensuring accuracy across the front desk and third-party bookings Prepare and verify daily revenue reports, identify discrepancies, and escalate any issues to management Assist in maintaining accurate accounting records to support smooth financial operations Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role is a plus however-NOT required Computer Literate Positive Demeanor Customer service attitude Excellent communication and organizational skills Degree in hotel management is a plus however- NOT required '

Work Location:

One location

Work Remotely No Job Type:

Part-time Pay:

$13.00 - $15.00 per hour

Benefits:

Employee discount Health insurance Paid time off Professional development assistance Referral program

Work Location:

In person