Part Time Team Lead

Part Time Team Lead The UPS Store Imperial Beach Imperial Beach, CA Job Details Part-time $20 - $21 an hour 9 hours ago Benefits Paid time off Employee discount Opportunities for advancement Flexible schedule Qualifications Computer operation Teamwork Interpersonal skills Phone communication High school diploma or GED Retail management Full Job Description The Team Lead sets high standards and motivates the sales associates to deliver world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. Team Lead expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. Responsible for exceeding sales goals, assisting with store operational duties including inventory, ordering, training, corporate compliance, emailing customers, and monitoring opening and closing. The ideal candidate has previous team lead experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. Locally owned and operated, The UPS Store in Imperial Beach offers competitive wages and opportunities for advancement.

RESPONSIBILITIES

Act as liaison between sales associates and store leadership to create a fun and collaborative work environment Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned

QUALIFICATIONS

High school diploma or GED required Must pass criminal background check Strong computer skills, including Microsoft Office and Adobe Suites Outstanding phone skills Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 40+ pounds

Pay:

$20.00 - $21.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person