Part-Time/On-Call Wine Educator

Part-Time/On-Call Wine Educator

Miner Family Winery Oakville, CA Apply Job Description:

Miner Family Winery is a small, family-owned winery in the heart of Napa Valley. We're proud of our outstanding wines and the genuine, welcoming experience we offer our guests. We are currently seeking a Part-Time/On-Call Wine Educator to join our tight-knit team. The ideal candidate is someone who can bring a great attitude, kindness, professionalism and a solid work ethic every day. They enjoy connecting with people and making every guest feel like part of the family. This is a part-time position, with a strong emphasis on weekend availability and coverage for vacations and busy periods. Hours will vary based on business needs.

Essential Duties and Responsibilities:

• As a Wine Educator at Miner, you'll be an ambassador of our brand, our wines, and our values. In this role, you will:
• Conduct informative and engaging wine tastings while sharing accurate information regarding Miner's winemaking practices, facility, and brand story.
• Encourage wine club sign-ups in a genuine, compelling way that builds lasting relationships and supports sales goals.
• Process sales accurately using our POS system.
• Build, enhance and maintain long-term customer relationships.
• Meet and exceed monthly sales goals with a guest-first approach.
• Support the team with daily tasks including restocking wine, cleaning tables and washing glassware.
• Demonstrate personal accountability by completing all job duties in a timely manner.
• Participate with opening and closing duties and maintain a clean workspace.
• Provide warm and empathetic customer service in person, over the phone and over email.
• Maintain clear, proactive communication with the management team.

Qualifications/Requirements:

• Must be 21 years of age or older.
• Weekend availability is required.
• Flexibility to work on-call, including holidays and occasional evenings for events.
• Organized self-starter with ability to multi-task and problem solve.
• Wine industry/sales/hospitality experience preferred.
• Detail and hospitality oriented.
• Adaptable and able to assist a variety of personality types.
• Excellent communication and interpersonal skills.
• Strong emotional intelligence and maturity.
• A genuine love for wine and hospitality.

Culture:

We at Miner Family Winery feel strongly that the company's biggest assets are our team members. All team members are expected to display professionalism, kindness and respect in the workplace for fellow employees and guests. This is a warm, collaborative workspace where everyone's contributions are valued - we feel there is nothing we can't accomplish as a team, and we believe lifting those around us is essential to achieving both individual and collective success. Compensation

• Starting $25 per hour, plus:
• Tips
• Sales commissions
• Wine club commissions Miner Family Winery Overview Miner Family Winery is a dynamic family-owned winery tucked into the eastern hills of the Oakville appellation, squarely within the heart of Napa Valley.

Founded in 1998 by Dave & Emily Miner, Miner is defined first and foremost by a sensational portfolio of wines, wines consistently characterized by and committed to individualistic style and uncommon quality. Our goal is to leave a positive, lasting impression with the guests who choose to visit our property. We accomplish this through caring and professional team members who strive to provide exceptional customer service by exceeding guest expectations in every way possible. If you're passionate about wine, love connecting with people, and thrive in a welcoming, unpretentious environment, we'd love to hear from you!