Parts Specialist - Fire Trucks

Parts Specialist

• Fire Trucks 509 68th Avenue, Osceola, WI 54020 From $25 an hour
• Full-time From $25 an hour
• Full-time Company Overview

CUSTOM FIRE APPARATUS, INC.

is a leading original equipment manufacturer based in Osceola, Wisconsin. We specialize in the custom design and manufacturing of structural fire apparatus and rescue squads, combining cutting-edge technology with traditional craftsmanship to deliver unparalleled quality and precision. Summary We are seeking a dedicated Parts Specialist to join our team at

CUSTOM FIRE APPARATUS, INC.

to manage, sell, and source equipment parts for customers. They provide customer service, look up parts using electronic catalogs, manage customer orders, receive shipments, and process returns or warranties. .

Responsibilities Customer Service & Sales:

Primary customer contact for parts orders, answer phone calls, and provide expert advice to customers to assist with parts selection.

Parts Lookup:

Use computerized inventory systems to accurately identify and source parts.

Ordering:

Use Business System to enter sales orders and determine appropriate sourcing methods through existing stock or placing purchase orders.

Inventory Management:

Suggest potential stock items based on usage and/or customer urgency.

Shipping & Returns:

Process inventory returns, manage replacement orders, enter shipping information, and handle warranty claims.

Part Department Operations:

Maintain a clean, organized department, and provide monthly reporting on department results/trends to identify poor suppliers/parts.

Technical Assistance:

Occasionally perform tasks such as testing batteries, testing starters/alternators, or scanning vehicle codes.

Required Skills and Qualifications Knowledge:

Strong understanding of parts, systems, and repair.

Experience:

Previous experience in a parts department or automotive service role (2-3 years preferred).

Communication:

Effective verbal and written skills for customer interactions.

Technical Proficiency:

Ability to operate electronic cataloging systems and POS systems.

Organization:

High attention to detail for tracking inventory and tracking orders.

Physical Ability:

Ability to lift, pack, and move parts. If you are ready to make a difference in the firefighting community with your technical , apply now to join

CUSTOM FIRE

APPARATUS, INC. and help us build the future of fire safety!

Location:

Located just 15 minutes from St. Croix Falls and 40 minutes from White Bear Lake, Custom Fire offers an easy commute for those near the WI/MN border.

Job Type:

Full-time Pay:

From $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off

Experience:

Related:

2 years (Required) Ability to

Commute:

Osceola, WI 54020 (Required) Ability to

Relocate:

Osceola, WI 54020: Relocate before starting work (Required)

Work Location:

In person