Patient Access Representative - Front Desk

Join Our Team at Windom Area Health! We are currently seeking a Front Desk Patient Access Representative to join our team in Windom, MN. As a Front Desk patient access rep, you will play a crucial role in providing exceptional customer service to our patients and visitors. Your friendly and welcoming demeanor will set the tone for each patient's experience at our facility.

Location:

Windom, MN Pay range: $19.96 - $24.77/hr •Rates offered will reflect applicable experience.

Schedule:

Full time Windom Area Health seeks a full-time Patient Access Representative to provide excellent customer service to patients at our main entrance. Primary roles include receptionist duties, registering patients, following up on patient information, pre-registering, and scheduling patient visits, tests and procedures. Candidates must have professional communication skills with a high level of courtesy, and attention to detail. A high school diploma and previous experience in a health care setting is required, or the equivalent in a medical related degree. Mostly weekday hours, but may include some evenings/weekends. Benefit eligible! As a Front Desk patient access rep, you will have the opportunity to work closely with healthcare professionals and contribute to the overall success of our organization. Your role is crucial in ensuring that our patients have a positive and seamless experience from the moment they walk through our doors.

About us:

Windom Area Health is your regional center of care, with a focus on high quality healthcare and an excellent patient experience. Responding to changing community needs, we offer an ever-growing range of care options available to families across southwest Minnesota. Your care options include a hospital, emergency department, imaging, laboratory, the Birth Place, wound center, diabetic education, nutritionist, infusion, cancer care, and specialty clinics. The specialty clinics include chiropractic, cardiology, mental health, psychiatric care and medication management, pain management, podiatry, ophthalmology, sleep studies, urology, vascular, orthopedics, obstetrics, gynecology, and general surgery. We offer comprehensive rehabilitation services including cardiac, respiratory, occupational, speech, and physical therapy. In addition, our new optional hospitalist program ensures a continuity of care between your primary care provider and your physician as an inpatient. With a commitment to community health, your regional center for care offers a fitness center. We're here when you need us, the emergency room, laboratory, and imaging services are available 24 hours a day, 365 days a year. Windom Area Health's mission is "Dedicated to Health." Our values create a culture focused on, "Integrity, Stewardship, Courage, Teamwork, and Excellence" for every patient we serve, every customer we greet, and every colleague we work alongside. Serving with a Vision by, "Improving health and customer experience through individualized quality care, visionary leadership, and progressive teamwork." #hc237812