Patient Care Coordinator

Patient Care Coordinator - Loganville, GA Hourly rate - $18.00 Monday-Thursday schedule Friday optional

Hours:

8:30 AM - 4:30 PM EST Are you detail-oriented and seeking to make a positive impact in a professional office environment? At Beltone, we believe that to provide our patients with premium service, we must value our employees and create a rewarding workplace. As a Patient Care Coordinator, you will be the face of our practice, dedicated to creating an extraordinary patient experience.

Responsibilities Professional Communication:

Answer incoming phone calls and messages professionally, ensuring timely follow-up with patients.

Administrative Support:

Perform general office duties and assist the Hearing Care Practitioner (HCP) with the patient process.

Scheduling Mastery:

Utilize the scheduling system efficiently to maximize testing opportunities in the office.

Patient Outreach:

Actively contact current, past, and potential patients through identified sources and track/report appointment results.

Marketing & Community Engagement:

Collaborate with HCP to develop local marketing and sales activities, aiming to build community relationships and generate referrals.

HIPAA Compliance:

Process and document clinic forms accurately to ensure compliance with HIPAA and state laws (e.g., patient records, financial forms, and insurance contracts).

Financial Management:

Reconcile cash balance and manage accounts receivable and payable, including making bank deposits.

Welcoming Environment:

Maintain a clean and inviting office and work environment.

Qualifications Education:

A high school diploma or equivalent is required.

Experience:

2 years of office experience is preferred.

Customer Service:

2 years of customer service experience is preferred.

Technical Skills:

Proficiency in MS Office is required. Beltone offers innovative hearing technology and superior patient care, making us a great place to grow professionally. We value commitment to excellence in patient care, integrity, honesty and respect for our internal staff. Applicable experience includes candidates with employment history of: Medical Receptionist, Receptionist in healthcare office, Front Desk Receptionist We are an Equal Opportunity Employer and do not discriminate against any employee or applicant. #LI-Beltone