Patient Care Coordinator

Patient Care Coordinator Regenerative Edge Physical Therapy & Wellness Hamden, CT Job Details Part-time From $19 an hour 4 hours ago Benefits Flexible schedule Qualifications Teamwork Customer service Administrative experience Medical administrative support Content creation Clinical documentation Full Job Description Patient Care Coordinator Are you someone who loves helping people feel welcomed, supported, and cared for from the very first interaction? We're looking for a warm, organized, and proactive Patient Care Coordinator to join our growing physical therapy team in a part-time role. At our clinic, we believe healthcare should feel personal, empowering, and approachable. This role is perfect for someone who enjoys building relationships, keeping things organized behind the scenes, and bringing creativity to patient communication and community outreach. Responsibilities Greet and check in patients with a friendly, professional attitude Manage scheduling, appointment reminders, and patient communication Answer phones, emails, and text inquiries promptly and compassionately Assist with intake paperwork and EMR set up Support therapists and office operations to ensure smooth clinic flow Maintain accurate patient records and documentation Help create a welcoming, positive clinic environment Assist with light administrative and organizational tasks as needed Assist with creating simple, engaging social media content for Instagram and Facebook Capture clinic photos/videos and help highlight patient success stories, team culture, and educational content Qualifications Strong communication and customer service skills Organized, detail-oriented, and able to switch tasks efficiently Comfortable using scheduling software, email, social media platforms, and Google Drive/Workplace technoolgy Creative mindset with an interest in community engagement Ability to work independently while supporting a collaborative team Previous medical office, wellness, fitness, or customer service experience preferred but not required Passion for helping people and creating a positive experience Schedule Part-time, in-person position Flexible hours may be available Some morning and evening availability preferred What We Value We're looking for someone who: Brings positive energy to the workplace Communicates with kindness and professionalism Takes initiative and enjoys learning Values teamwork and patient-centered care Wants to be part of a small business that truly cares about its community Perks Supportive team environment Opportunity for growth within the practice Flexible scheduling Wellness-focused workplace culture To Apply Please email your resume and a brief introduction telling us why you'd be a great fit for our team. We can't wait to meet our next Patient Care Coordinator! About us Regenerative Edge Physical Therapy & Wellness is a physical therapy practice with locations in Madison, Hamden, and New Haven. Our therapists help patients with orthopedic and pelvic health conditions. We are an inclusive, collaborative, and rewarding workplace. Our goal is to help people feel confident and empowered to reduce pain, return to exercise, and enjoy the activities they love. We value each patient who walks through our doors and always aim to provide them with the personalized care and attention they deserve. We also respect the time, energy, and interests of our employees to provide them with a space to connect with patients and other team members in a collective, supportive environment. Please visit our website at www.redgept.com for more details about our practice.

Job Type:

Part-time Pay:

From $19.00 per hour

Benefits:

Flexible schedule

Medical Specialty:

Physical & Rehabilitation Medicine Application Question(s): What problem in healthcare are you passionate about contributing to/fixing?

Experience:

Customer service: 1 year (Preferred) Ability to

Commute:

Hamden, CT 06518 (Required)

Work Location:

In person