Patient Coordinator

Pleasant Plains Dental is focused on customer service and a great patient experience. We offer the newest technology and amenities to ensure each visit is exceptional for our patients. Patient care is our number one priority, and we have been voted Best Dentist Office in Union County 2 years in a row! We treat each other and our patients like family and like to have fun while we work! If this sounds like a place you'd like to work, please keep reading and APPLY! We are searching for an outgoing, organized, exceptional Patient Coordinator to join our growing team who thrives in a fun, positive environment where team members are valued, encouraged, and given opportunities to grow. At Pleasant Plains Dental, we work hard, support one another, celebrate wins together, and believe culture matters. This role is ideal for someone who loves people, thrives in a fast-paced environment, and understands that the patient experience begins the moment someone calls or walks through the door. We are proud of the culture we've built; positive, supportive, energetic, and team oriented. We're looking for someone who wants to contribute to a workplace where people genuinely enjoy coming to work each day.

Responsibilities Include:

Greeting patients warmly and professionally Answering phones and scheduling appointments Verifying insurance and collecting patient information Reviewing treatment plans and financial options Maintaining smooth patient flow throughout the day Providing exceptional customer service during every interaction

The Ideal Candidate:

Has dental or medical front desk experience preferred Is highly organized and detail oriented Can multitask while remaining calm and professional Has strong communication skills Is dependable, compassionate, and team oriented Understands the importance of patient experience

What We Offer:

Competitive compensation Incredible benefits package Weekly bonus opportunities Fun, uplifting team culture Opportunities for advancement Established patient base Leadership that values growth and positivity If you are passionate about helping people and creating positive experiences, we would love to meet you!