Job Description
Overview About Us:
Freestone is a premier luxury lake and golf community, encompassing the largest privately owned lake in the United States. Set upon 5,000 acres of open water and rolling hills, Freestone provides an unparalleled generational retreat for family and friends in the heart of Texas. Located 90 minutes south of Dallas, Freestone offers breathtaking waterfront golf at a championship level golf, exclusive boating experiences, and an array of activities and amenities befitting a world-class resort. The entirety of the 2,400-acre lake, with 30 miles of pristine shoreline, is privately held within the gates of Freestone Club. The serene environment offers members a peaceful respite from city life, just down the highway. At Freestone, the focus is on maintaining a high-quality experience for members, with intentionally limited membership capacity to ensure enjoyment of uncrowded waters, even on weekends and holidays. Members are invited to ski, surf, wakeboard, fish, sail, and paddle to their heart's content. With 20+ million people living within a 150-mile radius, Freestone is centrally located in the heart of Texas. The nearby town of Fairfield, Texas, adds to the charm, offering the historic feel of the hill country while providing all the modern services. Freestone Lake & Golf (freestonetx.com) Desired Traits Detail-oriented, dependable, and self-motivated. Strong interpersonal skills with members, guests, and staff. Ability to manage and motivate a diverse team. Calm and professional under pressure. Professional presentation and appearance. Passion for the game of golf and private club culture. Experience Required Previous experience as a Caddie Master, caddie, or in golf operations preferred. Strong leadership, organizational, and communication skills. High level of professionalism with a strong customer service mindset. Knowledge of golf rules, etiquette, and pace-of-play standards. Ability to work flexible hours including early mornings, weekends, holidays, and club events. Physically able to work outdoors in varying weather conditions Essential Responsibilities Caddie Program Management Manage all daily caddie operations, including scheduling and caddie assignments. Recruit, train, and mentor caddies to ensure high standards of professionalism, course knowledge, etiquette, and member service. Maintain a strong and reliable caddie roster to support member play, with a focus on peak days, events, and busy periods. Track caddie performance, attendance, and availability to ensure proper coverage. Monitor and evaluate caddie performance, providing feedback and guidance as needed. Maintain a positive, respectful, and team-oriented environment within the caddie program. Member & Guest Experience Provide a high level of service and professionalism to all members and guests. Ensure proper care and handling of member and guest golf bags and equipment. Address and resolve member feedback or concerns related to caddie services promptly and professionally. Uphold the club's standards for hospitality and private club service. Coordination with Golf Operations Maintain clear communication with the Golf Professional Staff regarding tee times, events, and daily caddie needs. Coordinate with the professional staff to ensure players tee off on time and maintain appropriate pace-of-play standards. Assist with tournament operations and club events requiring caddie support. Facility & Program Standards Supervise the standards and cleanliness of the caddie yard and caddie shack, ensuring a professional and organized environment. Ensure caddies maintain proper uniforms and meet club presentation standards. Enforce club policies, pace-of-play standards, and expectations for professionalism and conduct. Benefits PGA Dues & Continuing Education Support:
Covered annually PGA Class A Education :
Reimbursed upon each level completion NTPGA Tournament Entry Fee Allowance:
Yes Uniform Allowance:
$200 per month Playing Privileges:
Yes Staff Meals :
Lunch Provided Heath, Dental & Vison :
After 30 Days of Employment
