PHARMACY PATIENT SERVICES REP

PHARMACY PATIENT SERVICES REP 3.8 3.8

out of 5 stars

ESSENTIAL JOB FUNCTIONS

Registration and update of patients, which includes collecting and updating all patient demographic, eligibility, and insurance information and enters data into the appropriate

CVHS MIS

system; explain CVHS services and appropriate patient policies and procedures Assist Pharmacist in processing prescription insurance claims, including reconciliation Assist Pharmacist in patient compliance Assist patients in enrollment into Pharmacy Assistance Programs Answer incoming phone calls from patients for prescription refill requests and related matters Requisition and maintain adequate levels of Pharmacy office supplies Process incoming and outgoing mail, including prescriptions Assist other departments in obtaining necessary patient, prescription or billing data that would enhance the Center's flow of patient care and billing Maintain strict observance of patient confidentiality Prepares daily reconciliation of input data to computer output for daily charges and payments. Prepares daily bank deposit of cash received and delivers deposits to bank as necessary. Prepares daily encounter forms for filing. All CVHS Pharmacy staff will abide by the standards of accreditation in Mail Order Pharmacy and Specialty Pharmacy.

KNOWLEDGE, SKILLS, AND ABILITIES

Pharmacy experience preferred Computer skills Cashiering skills Dedication to detail, thoroughness and follow-through Problem solving skills and the ability to work with minimum supervision Respect for patient confidentiality Bilingual preferred but not mandatory

EDUCATION, TRAINING AND EXPERIENCE

High school diploma, pharmacy experience preferred but not mandatory