Pharmacy Technician III

Job Title:

Pharmacy Technician Responsibilities Assist the pharmacist with pharmacy practice in compliance with federal, state, and local regulations, as well as HIPAA guidelines and corporate policies. Accurately interpret healthcare provider's prescription orders and enter them into the core pharmacy system. Notify physicians of incomplete or incorrect prescription information and perform physician outreach when necessary. Assist the pharmacist in obtaining accurate verbal orders for product replacement and missing prescription information from healthcare providers. Manage patient adherence process and schedule medication deliveries according to guidelines. Assist patients with treatment compliance by updating medications, allergies, and medical conditions, and triage calls to Nursing or Pharmacists when necessary. Use internal and web tools to communicate with health insurance payors and providers to investigate benefits and verify prescription coverage. Identify and recommend process and system improvements to enhance pharmacy operations. Interact professionally with internal and external teams to ensure accurate service provision to patients. Collaborate with necessary personnel to support patients, products, or services by handling calls, prioritizing work, and performing testing as needed. Maintain current Illinois Certified Pharmacy Technician licensure and continuing education requirements. Essential/Required Skills Pharmacy Technician certification and license. Strong attention to detail, multitasking ability, and professionalism. Experience in a high-volume, call-center-style environment. Minimum of 3-5 years' experience in Specialty Pharmacy, Retail/Mail Order Pharmacy, PBM, or healthcare provider setting. Familiarity with medical record handling, prescription data entry, and customer service. Strong core insurance knowledge and experience with online verification systems. Ability to communicate clearly and professionally with healthcare professionals. Proficient in Microsoft Word and Excel, with accurate data entry skills. Additional Skills & Qualifications Experience in retail pharmacy is acceptable. Ability to handle 30-40 calls/day with efficient wrap-up and movement to the next call. Comfortable with flexible work schedule between 7am and 7pm. Capability to complete individual tasks and manage time effectively. Certified Pharmacy Technician license in the state of IL preferred. Job Type & Location This is a Contract position based out of North Chicago, IL. Pay and Benefits The pay range for this position is $22.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in North Chicago,IL.

Application Deadline This position is anticipated to close on May 29, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.