Playspace Manager

Playspace Manager Little Diggers Playspace - 5.0 Grove City, OH Job Details Full-time $20 an hour 8 hours ago Benefits Paid time off Flexible schedule Qualifications Computer operation Operations management Customer service Computer literacy High school diploma or GED Working with children Conflict resolution Cash handling Delegation Full Job Description As a Playspace Manager at Little Diggers, you will play a crucial role in the day-to-day operations of the playspace, ensuring a safe and enjoyable experience for children and their families. You'll be responsible for overseeing all activities, maintaining safety standards, and contributing to the success of the playspace.

Responsibilities:

Oversee daily operations, including front desk management, play area supervision, and party room preparation. Maintain a clean, organized, and safe environment for children's play activities. Manage the point-of-sale system, financial transactions, and admission processes. Implement and enforce safety guidelines, emergency procedures, and company policies. Assist with employee onboarding, training, and task delegation. Collaborate with the team to ensure efficient shift scheduling and coverage. Monitor and address customer inquiries, concerns, and feedback. Collaborate with the management team to develop marketing strategies and promotions. Assist in planning and executing special events, parties, and themed activities. Maintain a visible presence on the floor, interacting with customers and staff. Act as a point of contact for escalated customer inquiries and issues. Maintain records related to daily operations, employee attendance, and incidents. Maintain a positive and enthusiastic attitude, fostering a welcoming atmosphere.

Qualifications:

High school diploma or equivalent. Previous experience in a customer-facing role, preferably in a supervisory capacity. Excellent communication, interpersonal, and customer service skills. Ability to handle multiple tasks, prioritize, and remain calm under pressure. Basic computer skills and familiarity with point-of-sale systems. Flexible schedule, including weekends.

Physical Requirements:

Ability to lift and carry moderate weight (e.g., supplies, equipment). Stamina to stand, walk, and move around for extended periods. Ability to bend, kneel, and crouch as needed for various tasks.

Job Type:

Full-time Pay:

$20.00 per hour

Benefits:

Flexible schedule Paid time off

Work Location:

In person