Practice Manager - Family Care Silver Spring, UPMC

Join our team of Life Changers! UPMC is hiring a full-time Practice Manager to support the Family Care Silver Springs team/office in Mechanicsburg . Travel up to 25% or less may be required between multiple offices. •Manager will discuss further during interview.

Shift/Schedule:

Monday-Friday, daylight hours - No regular weekends or holidays required, but occasional flexibility may be needed to support operational needs. Excellent benefits, a pleasant work environment, and friendly team are just a few of our perks. Apply today! About the

Department/Role:

This well-established practice is supported by a strong, collaborative team environment, stable and engaged leadership, and highly committed providers. The department fosters a culture of teamwork, continuity, and professional growth, offering meaningful opportunities for development within ambulatory services. Team members benefit from a supportive structure that promotes both individual success and high-quality patient care. This position plays a vital role in ensuring the continued stability and growth of the practice. As the team transitions from interim coverage to permanent leadership, this is a unique opportunity for a candidate to make a lasting impact, provide consistent direction, and help shape the future of the department.

Responsibilities:

Manages daily operations at physician offices and clinic sites and coordinates work activities. Manages schedules and call-offs. Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care. Manages all functions of the financial and patient management system at physician offices. Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e.

OSHA, CLIA, PA

Department of Health, etc.). Integration of new physicians into CMI practices. Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable. Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives. Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable. Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff. Identifies and resolves work problems to ensure quality patient service. Communicates effectively with senior management and physicians providing regular updates on operations.