Property Claims & Legal Operations Coordinator (Growth Track)

JOB TITLE

Property Claims & Legal Operations Coordinator (Growth Track)

INTRODUCTION

New England Property Services Group, LLC (NEPSG) is seeking a motivated and detail-oriented individual who is interested in building real-world experience at the intersection of property insurance claims, legal operations, and regulatory work. This is not a traditional administrative role. This position is designed for candidates who want to develop practical skills in claim coordination, documentation, legal support, and exposure to regulatory and legislative processes in Massachusetts and Rhode Island. This role is best suited for candidates who are proactive, self-directed, and comfortable identifying what needs to be done without constant direction. The role provides a structured growth path for individuals interested in building a long-term career in claims, legal operations, or regulatory work.

POSITION DETAILS

Location:

Fall River, Massachusetts (In Office)

Schedule:

Full-time (some evenings and weekends as needed)

Travel:

Local travel within MA and RI required

Compensation:

$18.00 - $30.00 per hour (based on experience and capability) Compensation is based on experience, demonstrated capability, and overall alignment with the needs of the company. Candidates who believe their experience and skill set support compensation above the listed range are encouraged to apply and provide a brief explanation of the value they would bring to the role.

Additional Information:

A significant portion of the work is performed throughout Rhode Island. The company is currently evaluating expansion into the Providence, RI area, and future roles may be based in or around Rhode Island depending on growth and operational needs.

ROLE OVERVIEW

The Property Claims & Legal Operations Coordinator supports the company's day-to-day operations related to residential property damage claims, documentation management, and legal/administrative processes. This role involves a combination of office-based coordination and occasional field support, including property visits and documentation collection.

CORE RESPONSIBILITIES 1.

Claims & Documentation Organize and maintain claim files from intake through completion Ensure documentation is complete, structured, and audit-ready Assist with claim intake, summaries, and file preparation 2. Legal & Administrative Support Assist with preparation of legal and claim-related documents Support document filing, organization, and tracking Maintain confidentiality and accuracy in all documentation 3. Coordination & Field Support Schedule inspections and coordinate appointments Attend property visits when needed to assist with documentation Take and organize photos, notes, and supporting materials

ADDITIONAL EXPOSURE

(GROWTH TRACK) Depending on performance and interest, this role may include exposure to: Regulatory filings and public records requests Claim-related legal processes Presentation and documentation development Participation in meetings, hearings, or networking events

QUALIFICATIONS

Strong organization and attention to detail Clear written and verbal communication Ability to manage multiple tasks and follow through independently Comfortable learning new systems and processes Professional demeanor and discretion

PREFERRED

(NOT

REQUIRED

) Legal, political, or research background Customer-facing or coordination experience Bilingual (Spanish or Portuguese preferred)

GROWTH OPPORTUNITY

This role may develop into positions involving: Legal operations support Regulatory or investigative work Claim management or coordination This role is particularly well suited for candidates with an interest in legal, political, or regulatory work who are seeking practical, hands-on experience.

IMPORTANT - APPLICATION PROCESS

To ensure a complete review of your background, candidates are strongly encouraged to complete both steps below: Step 1 Apply through Indeed and complete all screening questions Step 2 (Recommended for Full Consideration) Send an email including: Your resume (PDF format) Written responses to the Required Candidate Questions Send to: Steven@NewEnglandPropertyServicesGroup.com Subject Line (REQUIRED): Property Claims & Legal Operations Coordinator - [Your Full Name]

REQUIRED CANDIDATE QUESTIONS

(EMAIL

SUBMISSION

) Confirm your current city/state and ability to commute to Fall River, MA What is your earliest available start date What is your weekly availability (days/hours) What compensation range are you seeking Describe your most relevant experience (organization, legal, coordination, or research) Are you comfortable attending occasional events outside normal business hours (Yes/No) Do you have reliable transportation for local travel (Yes/No)

Job Type:

Full-time Pay:

$18.00 - $30.00 per hour Expected hours: 1.0 - 50.0 per week

Benefits:

Paid time off Referral program Application Question(s): Have you read the full job description in its entirety? (Yes/No) Do you understand that applying through Indeed alone may not include all requested information and that additional materials may be requested by email to complete your application? (Yes/No) Are you able and willing to work in-office in Fall River, MA? (Yes/No) Do you have reliable transportation and the ability to travel to properties located throughout Massachusetts and Rhode Island when required? (Yes/No) Are you willing and able to attend networking events, including some evenings and weekends if needed? (Yes/No) If selected, what is your earliest available start date? Please provide at least three (3) specific dates and times you are available for an in-person interview in Fall River, MA. What is your minimum required hourly rate or compensation range?

Work Location:

In person