PT Customer Service Specialist - Rustburg Library

Part-time Customer Service Specialist Rustburg Library This position ranges between 12 and 20 hours, depending on the week. The schedule will include, but is not limited to Tuesday evenings from 4-8pm and some Saturdays from 9am-1pm. Makes a daily difference in the Campbell County organization and locality through: hard work, open and honest communication, ongoing improvement and accountability. Performs with excellence, the following tasks, including but not limited to: Provide excellent customer service. Work the circulation desk which mainly involves checking materials in and out for patrons. Assist patrons in selection and location of books and other materials. Place holds for requested materials, contact patrons when items are available. Register patrons, issue library cards, and enter information into the database. Shelve returned materials; assist in keeping shelves straightened and accessible. Instruct patrons in use of PAC and other resources. Actively promote filling patron requests through placing holds, branch transfer of materials, and Interlibrary Loans. Collect fines and fees for lost and damaged materials. Answer routine reference questions, refer others to professional staff. Make minor repairs and clean damaged materials when needed. Perform tasks associated with opening and closing the library in a timely manner. Collect reference and attendance statistics required by the Library of Virginia. Assist public in basic operation of computers, phones, and tablets. Conduct basic reader's advisory. Attend workshops and conferences and training sessions as required. Other Skills and Abilities Knowledge of library practices, procedures and techniques. Good oral and written communication skills. Tact, poise, and resourcefulness in dealing with the public. Working knowledge of computer software. Physical ability to perform basic library tasks. This position ranges between 12 and 20 hours, depending on the week. The schedule will include, but is not limited to Tuesday evenings from 4-8pm and some Saturdays from 9am-1pm. PT Customer Service Specialist - Rustburg Library 2.9 2.9 out of 5 stars 47 Courthouse Ln, Rustburg, VA 24588 $14.50 an hour - Part-time Campbell County 11 reviews $14.50 an hour - Part-time Part-time Customer Service Specialist Rustburg Library This position ranges between 12 and 20 hours, depending on the week. The schedule will include, but is not limited to Tuesday evenings from 4-8pm and some Saturdays from 9am-1pm. Makes a daily difference in the Campbell County organization and locality through: hard work, open and honest communication, ongoing improvement and accountability. Performs with excellence, the following tasks, including but not limited to: Provide excellent customer service. Work the circulation desk which mainly involves checking materials in and out for patrons. Assist patrons in selection and location of books and other materials. Place holds for requested materials, contact patrons when items are available. Register patrons, issue library cards, and enter information into the database. Shelve returned materials; assist in keeping shelves straightened and accessible. Instruct patrons in use of PAC and other resources. Actively promote filling patron requests through placing holds, branch transfer of materials, and Interlibrary Loans. Collect fines and fees for lost and damaged materials. Answer routine reference questions, refer others to professional staff. Make minor repairs and clean damaged materials when needed. Perform tasks associated with opening and closing the library in a timely manner. Collect reference and attendance statistics required by the Library of Virginia. Assist public in basic operation of computers, phones, and tablets. Conduct basic reader's advisory. Attend workshops and conferences and training sessions as required. Other Skills and Abilities Knowledge of library practices, procedures and techniques. Good oral and written communication skills. Tact, poise, and resourcefulness in dealing with the public. Working knowledge of computer software. Physical ability to perform basic library tasks. This position ranges between 12 and 20 hours, depending on the week. The schedule will include, but is not limited to Tuesday evenings from 4-8pm and some Saturdays from 9am-1pm.