Public Area Attendant

Job Title:

Public Area Attendant Reports To:

Maintenance Manager Location:

Jordan Pond House Overview:

Jordan Pond House is looking for a dedicated Public Area Attendant to help maintain our beautiful property, providing a welcoming and pristine environment for our guests. This position requires attention to detail, a strong work ethic, and the ability to work independently and as part of a team. The ideal candidate will have a passion for cleanliness, organization, and guest service in a scenic outdoor setting.

Responsibilities:

Cleanliness and Maintenance:

Ensure all public areas, including restrooms, walkways, dining areas, and outdoor spaces, are cleaned and maintained to the highest standards throughout the day.

Guest Interaction:

Provide courteous and professional service to guests by answering questions, directing them to locations, and ensuring they have a comfortable and enjoyable experience on the property.

Trash and Recycling Removal:

Empty trash cans and recycling bins regularly and ensure waste is disposed of in the proper areas.

Floor Care:

Sweep, mop, and vacuum floors in public spaces to ensure they are clean and safe for guests.

Restroom Maintenance:

Regularly check and clean restrooms, restocking supplies as needed, and maintaining a sanitary and pleasant environment.

Detail Cleaning:

Clean and sanitize high-touch surfaces, such as handrails, door handles, and benches, ensuring safety and hygiene standards are met.

Outdoor Spaces:

Maintain outdoor seating areas, ensuring tables and chairs are properly arranged and clean. Assist in setting up and organizing outdoor spaces for guests.

Support Staff:

Assist other departments (such as food and beverage or housekeeping) with cleaning and maintenance tasks as needed.

Safety Awareness:

Report any hazards, maintenance needs, or safety concerns to supervisors promptly to ensure a safe environment for both staff and guests.

Full Hand In/Out:

Follow proper procedures for keeping hands full when entering and exiting work areas, ensuring efficiency and safety.

Qualifications:

Prior experience in cleaning or custodial work is preferred but not required. Attention to detail and ability to maintain a clean, organized work area. Ability to work independently and as part of a team to ensure cleanliness and guest satisfaction. Strong communication skills and the ability to interact with guests in a friendly and professional manner. Physical stamina to perform tasks such as sweeping, mopping, lifting, and bending for extended periods of time. Ability to work outdoors in various weather conditions, as this position involves maintaining both indoor and outdoor spaces. Ability to handle cleaning chemicals and equipment in a safe and responsible manner. A strong attendance record and reliable work ethic. Must enjoy the outdoors—working in a beautiful outdoor environment within Acadia National Park.

Knowledge and Experience:

Education:

High school diploma or equivalent

Experience:

One (1) year of custodial and/or similar experience preferred Resort/National Park experience preferred