QA Manager

Title:

QA Manager Location:

Richardson, TX (On-site role)

Duration:

Full Time Key Responsibilities Test Strategy & Planning Own and evolve the enterprise test strategy across functional, regression, automation, integration, and performance testing. Define and maintain testing standards, best practices, and quality metrics aligned to business goals. Partner with Product, Engineering, and DevOps to embed quality throughout the SDLC. Oversee automated test suites (UI, API, backend) and ensure integration into CI/CD pipelines; champion shift left testing. Team Leadership & Management Provide strategic people leadership for Managers, Senior Delivery Leads, Test Architects, and cross functional QA/engineering teams. Mentor and develop leaders at multiple levels to strengthen organizational capability and technical excellence. Lead all core people management responsibilities: performance, career development, succession planning, and talent retention. Drive resource and workforce planning aligned with delivery priorities and long term objectives. Build a high performance culture centered on accountability, collaboration, quality, and continuous improvement. Execution & Delivery Ensure all testing activities are delivered on time, within scope, and with high quality. Oversee defect triage, root cause analysis, and quality risk management. Provide clear, data driven quality insights to leadership and stakeholders. Continuously improve testing efficiency, reliability, and automation maturity. Process & Quality Governance Maintain and strengthen QA processes, including test planning, test case management, and release readiness. Promote and enforce industry best practices across test strategy, automation, and quality governance. ________________________________________ Required Qualifications Director / Senior Director-level leader with experience overseeing Managers, Senior Delivery Leads, Architects, and cross functional engineering teams. 18+ years of total experience in QE/QA/Software Engineering with progressive leadership roles. 10+ years of direct people management experience leading multi layered technical organizations. Proven experience building and scaling QA organizations in enterprise environments. Strong hands on background in test automation (e.g., Selenium, Playwright). Solid understanding of CI/CD (Azure DevOps, GitHub Actions, Jenkins). Demonstrated success designing and executing enterprise test strategies. Experience working within Agile/Scrum delivery models. Strong analytical and communication skills with the ability to influence stakeholders. ________________________________________ Preferred Qualifications Experience with cloud based testing (Azure, AWS, Google Cloud Platform). Knowledge of performance testing tools (JMeter, LoadRunner, k6). Familiarity with API testing frameworks (Postman, REST Assured). Experience in large scale SaaS or enterprise platform environments.