Receptionist

Part Time with E/O/W $16/HR 12-24 hours a week 8am-2pm or 2pm-8pm

Position Overview:

We are currently seeking a Receptionist to welcome visitors, residents, and family members with a friendly and helpful attitude. The Receptionist provides information about the facility's services, visiting hours, and relevant policies .

Receptionist Responsibilities Include:

Greeting and Assisting Visitors:

Welcoming visitors, residents, and family members with a friendly and helpful attitude. Providing information about the nursing home's services, visiting hours, and relevant policies.

Answering Phones and Managing Inquiries:

Handling incoming phone calls, taking messages, and directing calls to the appropriate staff members or departments. Addressing inquiries about the facility, resident status, and general information.

Check-in and Check-out Procedures:

Managing the sign-in and sign-out process for visitors, ensuring they follow the established protocols.

Mail and Package Handling:

Receiving, sorting, and distributing incoming mail and packages. Arranging outgoing mail and packages for pickup or delivery.

Emergency Response:

Being prepared to handle emergency situations, such as contacting emergency services or notifying appropriate staff in case of an emergency or security concern. Coordinating with

Staff and Residents:

Communicating with nursing home staff, including nurses, caregivers, and administrators, to ensure effective coordination of activities and information.

Maintaining Reception Area:

Keeping the reception area clean, organized, and presentable. Ensuring that reading materials and other amenities for visitors are readily available.

Crisis Management:

Being prepared to handle difficult or upset visitors in a professional and empathetic manner. Adherence to

Policies and Regulations :

Ensuring compliance with nursing home policies, safety guidelines, and relevant regulations.

Training and Orientation:

Assisting new employees or volunteers with orientation to the nursing home and explaining receptionist procedures and protocols.

Receptionist's Skills & Qualifications:

Experience with hospitality, seniors, health care and service delivery preferred. Customer Service/Hospitality background preferred. Strong communication skills required. Ability to work well with others in a fast-paced dynamic environment. What you can expect from us: Professional Growth & Stability Weekly Pay Paid Time Off (PTO) Health insurance (Health, Vision, Dental) 401(k) Innovative Training Programs & much more! Smooth application process! Online Applications available for your convenience!