Registration Representative I- Jay Hospital/Full Time

The Registration Representative performs a variety of data entry and general registration functions for outpatient departments in the facility. It is the responsibility of the registration representative to accurately collect patient demographic and insurance data to ensure appropriate reimbursement and claim filing. This role will utilize technology to accurately quote and collect patient liabilities that have been identified by the insurance company. This position is responsible to follow all registration and admitting policies and procedures. This position performs a variety of admitting/administrative tasks to arrange the admission of patients of all ages to the Hospital. This role acts as a resource in providing all customers with the highest level of service. This role enhances the hospital experience for patients, families and visitors by providing appropriate hospitality and concierge services. Minimum Education High School Diploma or Equivalent Required Minimum Work Experience 6 months relevant revenue cycle or customer service experience Required Acts as the initial greeter for all patients/visitors entering the facility. Completes all registrations in a professional, accurate and customer-oriented timely manner. Obtains information from patient health insurance or managed care identification card Responsible for distributing to patients or their representative any required handouts. Maintains forms in all printers at all times, which may require lifting or carrying cases of forms. Must have knowledge of all software and hardware computerized equipment.