REGISTRATION SPECIALIST

Job Summary:

Provide excellent customer service. Collect data and accurately input into the clinic registration system. Obtain signatures on all appropriate forms and issue all required notices to the patient or appropriate family member. Verify insurance, identify certification requirements, and obtain them when necessary. Notify appropriate supervisory personnel if patient present for services and authorization is required but not on file. Calculate estimated amount due and request payment using the approved scripts. Accurately and thoroughly document pertinent events regarding the handling of the account, including researching prior accounts. Schedule patient appointments for multiple providers within the set guidelines. Demonstrate and encourage team behavior and exceptional patient/guest experiences. Uphold and promote patient safety and quality.

Education:

High school diploma or equivalent required. The ability to interpret medical terminology required.

Experience:

One to two years of clerical skills required. Insurance verification and hospital or medical experience preferred.

Additional Skills/Abilities:

Excellent customer service skills required. Computer experience required. Must be able to type 30 WPM.