Rental Car Agent

Rental Car Agent Hertz Car Rental Agency - 3.1 Mamaroneck, NY Job Details Full-time $17.50 - $18.50 an hour 1 day ago Benefits Paid training Paid time off On-the-job training Employee discount Qualifications Microsoft Word Record keeping Vehicle inspections Microsoft Excel Phone communication Performing regular vehicle safety checks Administrative experience Driver's License Vehicle maintenance Data entry Client interaction via phone calls Full Job Description Job Overview Join our dynamic team as a Rental Car Agent, where your enthusiasm and exceptional customer service skills will drive the success of our rental operations. In this energetic role, you will be the friendly face guiding customers through the rental process, managing vehicle inventory, and ensuring a seamless experience from start to finish. Your proactive approach and organizational skills will help us deliver top-tier service while maintaining efficient operations. This paid position offers an exciting opportunity to develop your sales, communication, and administrative expertise in a fast-paced environment. Responsibilities Greet customers warmly and assist them with rental inquiries, ensuring a positive first impression Manage vehicle inventory control, including checking in and out vehicles accurately using data entry systems Promote additional services such as insurance options, upgrades, and accessories through effective sales techniques Handle administrative tasks like processing rental agreements, updating records in Microsoft Word and Excel, and maintaining accurate documentation Provide exceptional customer service by addressing questions, resolving issues promptly, and ensuring customer satisfaction Conduct routine vehicle maintenance checks to ensure safety and cleanliness standards are met Communicate clearly with team members and customers via phone etiquette and public speaking skills to facilitate smooth operations Requirements Previous experience in retail sales, public speaking, or customer service is highly desirable Strong organizational skills with proficiency in Microsoft Word, Excel, and data entry applications Excellent communication skills; bilingual or multilingual abilities are a plus for serving diverse customers Demonstrated sales management or negotiation experience to upsell services effectively Ability to handle inventory management and inventory control processes efficiently Administrative experience with attention to detail in record keeping and reporting Valid driver's license with a clean driving record; ability to perform maintenance checks on vehicles as needed Outgoing personality with strong phone etiquette and organizational skills to manage multiple tasks simultaneously Embark on a rewarding career where your energy fuels our success! We're dedicated to fostering a vibrant work environment that values your growth, teamwork, and commitment. Join us today as a Rental Car Agent — where every day is an opportunity to excel!

Job Type:

Full-time Pay:

$17.50 - $18.50 per hour

Benefits:

Employee discount On-the-job training Paid time off

Work Location:

In person