Rental Coordinator

Who we are Cal-West Rentals, Inc. is a family-owned and operated, full service equipment rental company since 1958. We pride ourselves on offering excellent customer service and quality rental equipment to homeowners, and small and large contractors. Our rental inventory is always meticulously maintained and serviced to the highest possible standard. We carry the most reliable and highest quality brand name tools and equipment for the homeowner and commercial construction market as well as other professional industries like tree work, delivery services, and landscaping. With locations in Petaluma, San Rafael & now in San Mateo, Cal-West Rentals delivers rental equipment, all over the greater Bay Area and beyond. Who we're looking for We are seeking an organized and customer-focused Rental Coordinator with dispatch experience to join our new store in San Mateo, CA. As the primary point of contact for our customers, the Rental Coordinator's main objective is to assist current and prospective customers with their equipment rental needs while providing a top-notch customer service experience. The ideal person for this role will be flexible with changes in a fast-paced environment and excel under pressure. If you are reliable, have experience in dispatch and logistics, and love to be part of a team, this may be just the job you're looking for. Don't wait! Apply today and join our winning team! What you'll do Essential job duties and responsibilities for this role include but are not limited to: Promptly greet customers and assist in the determination of their rental needs Administer, maintain, and manage all rental contracts, files, reservations, and additional documents Schedule the delivery, pick up, and transportation of equipment and advise drivers of all logistic requirements Utilize a range of technical tools and software to facilitate truck routing and scheduling software, fleet management systems, and GPS tracking Inspection and documentation of equipment and applicable accessories returned Documentation of all damages of returned equipment and advise customers of any applicable costs Load and unload equipment and applicable accessories from the customers' vehicle(s) as needed Identify new business opportunities from current or prospect customers Inform outside sales staff of any potential projects or customers which may warrant a sales call Inform the equipment service shop of any equipment malfunctions or repairs Assist the shop, yard, parts, service, and delivery personnel as necessary Perform any other duties as requested by management Knowledge & Experience Requirements Must have a high school diploma or equivalent Must be fluent in English (spoken and written), bilingual in Spanish a plus! Must have a valid Class C Driver License Must be age 21 or older Must have 1 or more years of customer service experience Must have 1 or more years of trucking dispatch experience Familiar with various types of construction/industrial tools and equipment Experience with organizing, coordinating & dispatching delivery trucks Rental experience preferred, not required Work conditions and physical requirements This work is physically demanding and will require a considerable degree of physical strength and stamina.

Physical requirements include:

Being able to stand for long periods of time Must be able to lift and carry up to 50 lbs. repeatedly Must be available to work on Saturdays as needed This position requires frequent lifting and a significant degree of walking, bending, and lifting objects of various weights and dimensions. Job functions may expose employees to chemicals, including but not limited to, gasoline, diesel fuel, kerosene, propane gas, cleaning solvents, and aerosol paints and cleaners. Due to the physical nature of these chemicals, a sense of smell is required. Compensation and benefits $26-$32 per hour DOE Health, Dental, and Vision Insurance FSA + $500 employer contribution Holidays & Paid Time Off (PTO) 401(k) with 6% employer match Safety gear reimbursement Education assistance Cal-West Rentals, Inc. Rentals is an equal opportunity employer. All applicants will be considered for employment without attention of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Employment offers are contingent upon the satisfactory completion of a drug screening and physical, in addition to the verification of legally required documentation demonstrating the individual's eligibility to work in the United States.

Job Type:

Full-time Pay:

$26.00 - $32.00 per hour

Work Location:

In person