RESEA Counselor

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RESEA Counselor MassHire Holyoke Career Center RESEA Counselor Holyoke, MA Apply Summary:

Assists with the implementation of the RESEA (Re-employment Services and Eligibility Assessment) program, a mandatory program for UI (Unemployment Insurance) Recipients. Conducts individual RESEA Reviews, explains program requirements, enters data as required. Assists with computerized job search, resume and interview preparation, screening for WIOA and other program eligibility, and other core counseling services. Keeps updated on most current RESEA requirements, attends State and local meetings as required.

Position Specific Responsibilities:

Provides information about RESEA mandated requirements and targeted counseling services to RESEA enrolled customers as needed. Schedules and conducts RESEA reviews. Provides RESEA services professionally, caringly, and in accordance with RESEA requirements. Ensures RESEA data entry requirements occur according to established protocols. Completes mandated RESEA reporting requirements and maintains timely and accurate records as required. Helps provides guidance and information for staff on the RESEA Program. Refers appropriate RESEA customers to Talent Bank/TA Team. Demonstrates a strong commitment to assisting customers who are reentering the workforce, many of whom might have career-related barriers in meeting their career and educational goals. Recommends specific action plans to improve customer satisfaction based upon customer feedback and follow-up activity. Facilitates the RESEA sections of individual and group Career Center Seminars/Orientations. Conduct outreach to newly enrolled RESEA participants to inform them regarding mandatory Career Center Seminars and RESEA review sessions. Attends State sponsored RESEA Information and training sessions and ensures implementation of grant requirements. Provides information about RESEA mandated requirements and targeted counseling services to RESEA enrolled customers as needed. Performs above duties on-site, virtually, and telephonically. See a complete Job Description here: https://masshireholyoke.org/wp-content/uploads/RESEA-Counselor-Job-Description-2.pdf Active Filters RESEA Counselor Holyoke, MA Clear All Apply