Restaurant Spervisor- Chop Block & Brew- Full Time ( Harrahs Ak-Chin Casino)

Restaurant Spervisor- Chop Block & Brew- Full Time ( Harrah's Ak-Chin Casino) 3.6 3.6 out of 5 stars 15406 Maricopa Road, Maricopa, AZ 85139 Full-time Caesars Entertainment 5,738 reviews Full-time

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission :

"Create the Extraordinary"

Our Vision :

"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."

Our Values :

"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY JOB SUMMARY

Responsible for the effective use of all assigned personnel to achieve maximum operating results, revenue tracking and cost of sales control. The Restaurant Supervisor provides directions to staff on an assigned shift

HOW YOU WILL CREATE THE EXTRAORDINARY

Responsible for interviewing, training, and selecting employees for the department Conduct Performance Reviews in accordance with policies and procedures; provide feedback; coaching and development guidance as needed. Review, analyze and make recommendations with respect to wage increases; promotions, or demotions as needed. Responsible for planning, supervising and monitoring the work of the team members in assigned area(s). Supervises the day-to-day operation of the assigned outlet in accordance with established policies and procedures. Controls operations according to standards and guidelines. Ensures that available facilities are adequate for the performance of duties by assigned personnel. Maintains and instructs assigned personnel as to safety and sanitation policies and procedures; ensures hazards are eliminated. Monitors appearance of food served and communicates deviations from standard to the Kitchen Supervisor. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established limits. Demonstrates expertise in all service standards and clearly communicates expectations to team members. Rigorously hold all team members accountable for always exhibiting all service standards and ensuring they know the value that these behaviors create for the guests, employees and Company Models a passion for the Company mission, vision and values as well as inspiring team members to do the same. Executes the Service Recovery model at a proficient level as well as ensuring all team members are empowered to efficiently utilize the tools of the service recovery model. Must be an expert on how customer service is measured and be able to articulate service scores to team members. Must be an effective coach and developer of team members by using the leader coaching skills to get, guide and root for employees. Works to improve service breakdowns to minimize or prevent impact to our guests and/or employees. Creates onboarding training experiences for new hires to set them up for success. Creates and updates training and development tools Motivates the team to work toward peak performance Consistently manages employee labor through efficient scheduling and staffing to business volume and demand Demonstrates ways of reducing costs when executing inventories and ordering Must think creatively and innovatively to always identify cost savings opportunities Train department trainers to execute top notch training for new hires Must be computer literate in Microsoft Office and Excel to complete computer related tasks Responsible for monitoring legal compliance with federal, state and gaming laws. Performs assigned input work in compiling annual budgets. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Assists with the execution of Banquet services. Other duties as assigned. May be required to perform the duties of culinary team as needed

WHAT YOU WILL NEED

Advanced degree preferred or equivalent technical training in food and beverage Four years' restaurant industry work, including two years' supervision, is preferred. Two years' experience or certification in food preparation is preferred. Must be able to get along with co-workers and work as a team. Must be able to read, write, speak and understand English. Must present a well-groomed appearance. Must have the ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

ADDITIONAL REQUIREMENTS

Must be physically mobile with reasonable accommodation Able to respond to visual and auditory cues Able to bend, stoop, stand and walk for periods up to 10-hour shifts Able to work in areas containing secondhand smoke, high noise levels and bright lights Must be able to lift up to 50 lbs. (bus tubs with used glassware) Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to tolerate working outside in very hot temperatures including but not limited to working the pool area.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.