Sales Development Representative

Sales Development Representative at Advantage Behavioral Health Sales Development Representative at Advantage Behavioral Health in Audubon, New Jersey Posted in about 23 hours ago.

Type:

full-time

Job Description:

Admissions Sales Specialist Victory Bay Recovery Center Hybrid/ Onsite Cherryhill, NJ Position Overview The Admissions Sales Specialist is responsible for driving new client admissions by converting inbound inquiries, qualifying prospects, and guiding families through the decision-making process. This role directly impacts census growth and revenue by effectively assessing clinical and financial eligibility, overcoming objections, and ensuring a seamless intake experience. The position combines consultative sales, client relationship management, and cross-functional coordination to maximize admissions while maintaining compliance and ethical standards. Key Responsibilities Revenue & Conversion Focus Own the full admissions sales cycle from initial inquiry through admission decision. Conduct consultative needs assessments to determine clinical appropriateness and insurance eligibility. Convert qualified inquiries into admitted clients while meeting or exceeding conversion targets. Proactively follow up with all non-converted inquiries to drive future admissions. Maintain consistent outreach cadence to increase close rates and reduce lost opportunities. Identify upsell or appropriate level-of-care opportunities based on clinical and insurance factors. Lead Qualification & Pipeline Management Screen all inbound inquiries using company criteria and compliance standards. Accurately document lead activity and maintain real-time updates in CRM and bed-board systems. Track and manage referral pipelines to maximize occupancy and minimize open beds. Ensure ineligible prospects are warm-referred to partner facilities to maintain referral relationships. Relationship Development Build strong rapport with families, patients, and referral sources to drive trust and urgency. Maintain consistent communication with Outreach Coordinators to align on referral strategies. Partner with Medical, Clinical, and Operations teams to expedite admissions and remove barriers. Strengthen long-term relationships with referral sources to increase recurring admissions. Performance & Growth Meet individual admissions and conversion KPIs. Participate in ongoing sales training, objection-handling development, and call reviews. Assist in training new team members on admissions sales best practices. Identify opportunities to improve intake workflows and increase conversion rates. Core Competencies (Sales-Focused) Consultative Selling Objection Handling Pipeline Management Customer Relationship Management Negotiation Adaptability in High-Pressure Environments Goal-Oriented & Metrics-Driven Cross-Functional Collaboration Performance Metrics Conversion Rate Admissions Volume Speed to Contact Follow-Up Compliance Revenue Contribution Documentation Accuracy & Compliance Qualifications Education High School Diploma or equivalent required Associate's Degree preferred Experience 1-4 years in healthcare admissions, inside sales, call center, or consultative sales environment Experience working with insurance verification preferred Knowledge of substance use treatment industry preferred