Sales Operations Coordinator (ERP Order Management)

Sales Operations Coordinator (ERP Order Management) Day in the life in Bloomingdale, NJ You start your morning by reviewing overnight inquiries and prioritizing customer requests. A quick sync with the sales team sets the tone: which quotes need to be finalized, which orders must be expedited, and what presentations are due. You open the ERP, convert approved quotes into accurate sales orders, and double-check product details, pricing, and delivery timelines. By midday, you're coordinating with operations to keep shipments on track, updating customer records, and polishing slides for an upcoming inside-sales presentation. In the afternoon, you pull metrics, compile a concise performance report for management, and join a team meeting where you share observations that shape the next sales push. Core responsibilities Serve as a first-line partner to the sales team by triaging customer inquiries and delivering exceptional service. Enter, coordinate, and process sales orders in ERP software with a focus on precision and speed. Prepare sales materials and presentations that support inside sales initiatives. Maintain up-to-date customer records and sales databases. Work cross-functionally to ensure on-time delivery of products and services. Track sales performance metrics and produce clear reports for management. Participate in team meetings and contribute ideas to sales strategy discussions. What you bring Demonstrated experience in customer service and inside sales. Familiarity with ERP software and sales management tools. Excellent written and verbal communication; strong interpersonal skills. Exceptional organization and attention to detail. Comfort working independently as well as collaboratively. Proficiency in Microsoft Word, Excel, and PowerPoint. High school diploma or equivalent; a business or related degree is a plus. Location Based in Bloomingdale, NJ. You are proficient in Customer Service Inside Sales Tools you will use ERP Software