SALES SPECIALIST NF2* (RFT) MCX MAIN EXCHANGE - ELECTRONICS

SALES SPECIALIST NF2

• (RFT)

MCX MAIN EXCHANGE - ELECTRONICS

Department of the Navy U.S. Marine Corps

KANEOHE BAY MCCS

Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program th supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organizion functioning smoothly and effectively. Learn more about this agency Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program th supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organizion functioning smoothly and effectively. Learn more about this agency Overview Help Accepting applicions Open & closing des 05/06/2026 to 06/03/2026 Salary $19.19 - $22 per hour Pay scale & grade NF 02 Locion 1 vacancy in the following locion: Kaneohe, HI 1 vacancy Telework eligible No Travel Required 25% or less - Varies Relocion expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential NA Job family (Series) 2091 Sales Store Clerical Supervisory stus No Security clearance Confidential Drug test No Announcement number 77195 Control number 868235900 This job is open to Help The public U.S. Citizens, Nionals or those who owe allegiance to the U.S. Clarificion from the agency Open to Public Duties Help Responsible for providing advanced product knowledge, educed recommendions and Dress Blue Experience to all customers throughout their Marine Corps Exchange shopping experience. Responsible for meeting personal and department sales goals. Coach Sales Associes on product knowledge areas reled to particular cegories such as: electronics, shoes, jewelry/accessories, firearms, military clothing or other assigned areas. May be scheduled the checkout, other departments sales areas, specialty cegory or customer service desk for coverage. Reports to the Sales Manager. Takes advantage of all training opportunities to develop selling skills in product cegories. Works with Team Members to develop their product knowledge within the cegory. Remains committed to learning about the brands and products sold within the store. Educes customers on product questions and provides suggestions when needed. Relays customer comments and concerns to the Sales Manager. Identifies opportunities to produce add-on sales through suggestive and consultive selling. Ensures all sale, ad and promotional items are signed and placed according to brand standards. Works with the Sales Manager to achieve daily and weekly sales goals. Assists Sales Managers and Brand Integrity Manager in the planning and execution of all corpore sales programs, promotions and other events where merchandise is involved. Builds and nurtures loyal MCX customers. Encourages and empowers all team members to identify opportunities to resolve customer problems and concerns before they happen. Communices any outstanding problem resolution issues with the Experience Manager. Understands and articules all MCX value stories, programs and promotions. Recognizes the core values and mission of the Marine Corps Exchange. Identifies and reduces all risks of loss and/or theft. Actively engages in organizional training opportunities th develop personal and professional skills reled to: time management, emotional intelligence, interpersonal skills, career planning, public speaking and small group leadership. Participes in all corpore-led training programs and works with Training Specialist to set training goals and manage training compliance, licenses and certificions and position-based learning plans. Provides World Class Customer Service with an emphasis on courtesy. Delivers a Dress Blue Experience to all customers throughout the store. Proactively engages all customers in conversion. Addresses customers by rank when approprie. Offers assistance and suggestive selling advice as the customer progresses throughout their shopping experience various connecting points such as the fitting room. Assists customers and communices positively in a friendly manner. Understands and operes within all service policies and exercises an ¿I can DO th!¿ mentality when a customer problem occurs. Follows up with customers to ensure their problems were resolved. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulions and standards. Promptly reports any observed workplace hazards, and any injury, occupional illness, and/or property damage resulting from workplace mishaps to the immedie supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. May handle customer special orders and merchandise requests. May require food handling safety training, handling and certificion. May require training and handling of Western Union and other customer services offered. May require light custodial duties, light lifting of merchandise, stocking, setting planograms, price changes, inventory counts and corrections. May have keyholder responsibility. Performs other duties as assigned. This is a white-collar position where occasional lifting up to 20 lbs. may be required. Requirements Help Conditions of employment See Duties and Qualificions

EVALUATIONS

Qualificions At least one year of experience working in customer sales required. Demonstred knowledge of selling techniques. Ability to train opering standards and procedures for sales, signing, merchandising and store brand and work within the position to execute these standards properly and coach others within the team to do so with a high degree of skill and confidence. Ability to work in a high performance mosphere with commitment to service and sales goals. Replenishment and merchandise management knowledge preferred. Attention to detail is required. Additional informion

GENERAL INFORMATION

Applicants are assured of equal considerion regardless of race, age, color, religion, nional origin, sex, GINA, political affiliion, membership or non-membership in an employee organizion, marital stus, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodions to applicants with disabilities. If you need a reasonable accommodion for any part of the applicion and hiring process, please notify the agency. The decision on granting reasonable accommodion on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discriminion and retaliion. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp. As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigive Consumer Report. Employment is contingent upon the successful completion of a Nional Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualificion to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandory as a condition of employment for all appointments to positions within MCCS.

Required Documents:

• Educion/certificion certifice(s), if applicable.
• If prior military, DD214 Member Copy This activity is a Drug-free workplace.

The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolered. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separed members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/stement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME

(ET)

ON THE CLOSING DATE LISTED IN THE JOB POSTING.

Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working MCCS include but are not limited to:

• Stability of Federal Civilian Service
• People with passion for doing work th mters
• Quality of Work Life Balance
• Competitive Pay
• Comprehensive Benefit Packages
• Marine Corps Exchange and Base Facility Privileges Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above. Your applicion/resume and supporting documention used to determine whether you meet the job qualificions listed on this announcement. This vacancy filled by the best qualified applicant as determined by the selecting official. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working MCCS include but are not limited to:

• Stability of Federal Civilian Service
• People with passion for doing work th mters
• Quality of Work Life Balance
• Competitive Pay
• Comprehensive Benefit Packages
• Marine Corps Exchange and Base Facility Privileges Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help Varies - Review "

OTHER INFORMATION

" If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help All applicions must be submitted online via the MCCS Careers website: Resumes/applicions emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the applicion or resume must be submitted online by 11:59 PM (ET) on the closing de of the announcement.

Note:

To check the stus of your applicion or return to a previous or incomplete applicion, log into your MCCS user account and review your applicion stus. Agency contact informion

KANEOHE BAY MCCS

Phone 808/254-7632 mccshawaiiapps@usmc-mccs.org Address

KANEOHE BAY MCCS KANEOHE BAY MCCS MARINE CORPS COMMUNITY SERVICES KANEOHE BAY, HI 968633073 USA

Next steps All applicants who submit an applicion via our Careers page https://careers.usmc-mccs.org able to view their applicion stus online. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help Varies - Review "

OTHER INFORMATION

" If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help All applicions must be submitted online via the MCCS Careers website: Resumes/applicions emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the applicion or resume must be submitted online by 11:59 PM (ET) on the closing de of the announcement.

Note:

To check the stus of your applicion or return to a previous or incomplete applicion, log into your MCCS user account and review your applicion stus. Expand Hide how to apply Agency contact informion

KANEOHE BAY MCCS

Phone 808/254-7632 mccshawaiiapps@usmc-mccs.org Address

KANEOHE BAY MCCS KANEOHE BAY MCCS MARINE CORPS COMMUNITY SERVICES KANEOHE BAY, HI 968633073 USA

Next steps All applicants who submit an applicion via our Careers page https://careers.usmc-mccs.org able to view their applicion stus online. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Open & closing des 05/06/2026 to 06/03/2026 Salary $19.19 - $22 per hour Pay scale & grade NF 02 Locion 1 vacancy in the following locion: Kaneohe, HI 1 vacancy Telework eligible No Travel Required 25% or less - Varies Relocion expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential NA Job family (Series) Supervisory stus No Security clearance Drug test No Announcement number 77195 Control number 868235900