Strategic Account Executive

Strategic Account Executive Mansfield Oil Company United States, Georgia, Gainesville 1025 Airport Parkway (Show on map) Apr 11, 2026 The Strategic Account Executive is responsible for the retention and growth of Mansfield's largest and/or most complex customers. The essential Strategic Account Executive job duties include relationship management, customer retention, profitability and growth. The Strategic Account Executive is responsible for achieving sales budgets and assigned strategic account objectives, as well as representing the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers' needs and expectations are met by the company. This sales role successfully sells 6+ of the company's product lines and manages at least 10 of the company's top 150 accounts. Responsibilities Relationship Management Prepare business rules for new customers
Participate (by phone or in person) in new customer implementation meetings with customers
Lead new customer implementation meetings with internal MOC departments
Develop and implement a regular contact strategy to connect with existing customers
Lead bi-monthly meetings with existing clients to review open projects and current activities within the account; meetings will include project tracking for current items along with an annual summary of all items completed for the client in the past year
Conduct in-person meetings with the client on a quarterly basis to review open project items
Coordinate with Operations to ensure seamless interaction with the customer during on boarding
Establish productive, professional relationships with key personnel in assigned customer accounts
Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers' expectations
Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones
Proactively assess, clarify, and validate customer needs on an ongoing basis Account Retention Coordinate customer interaction with other departments in MOC to ensure that the customer is delighted with Mansfield Oil and has a positive customer experience Account Profitability Meet assigned budget for profitable sales volume and strategic objectives in assigned accounts
Analyze profit and loss by customer and customer locations to identify areas for greater product penetration and greater profitability
Decide upon and implement strategies to improve customer profitability
Coordinate with Operations to ensure profitability improvement measures are implemented Account Growth Stay current on MOC's solution portfolio by attending any available training and by having regular discussions with the appropriate product line manager on potential opportunities within assigned customers
Leverage the product line manager within MOC to coordinate a streamlined message to every existing client with regard to our product portfolio and service offerings
Educate customers on MOC's full portfolio of solutions
Identify growth opportunities with existing clients to market and sell the full menu of MOC products and services
Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel Sales Administration Enter information, track, forecast and update account within MOC's Customer Relationship Management (CRM) System
Prepare bids and/or proposals for renewal business or for new business opportunities
Coordinate with Operation to ensure customer pricing and data is accurate within MOC's systems Position Requirements Formal Education & Certification Bachelor's degree or equivalent experience required Knowledge & Experience 5+ years business to business sales experience required, preferably in a customer account retention or business development type role
1+ years in petroleum sales preferred
Proficient in Microsoft Office Suite of Products including Word, PowerPoint, Excel and Visio
Prior experience using Customer Relationship Management (CRM) Systems preferred
Proficiency in in the following Mansfield product lines: FTL, LTL, DEF, Fixed Price, Additive, Fleet Card, FS&S, Natural Gas, Consignment, On-site Resource and Consulting Qualifications & Characteristics Authoritative business and financial acumen to translate customer requirements into meaningful business recommendations
Strong ability to lead, manage or enlist the support of others in the absence of formal authority
Strategic thinking around operations and positioning to execute plans, and align others with plans
Interpersonal, presentation and written/verbal skills that can influence at senior levels within accounts
Ability to manage large accounts and communicate with executive level clients
Ability to provide analysis of complex client business flows to present effective resolutions
Strong communication skills
Strong presentation skills
Strong problem solving skills
Ability to multi-task
Ability to work in a team environment Work Environment Ability to travel up to 30% of the time
Sitting for extended periods of time
Dexterity of hands and fingers to operate a computer keyboard, mouse and other computer components All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.