PERMANENT

\nUpdated 06/2026\nJob Description\nJob Summary\n

JOB SUMMARY

\nManage a high volume of aircraft finance inquiries on a day-to-day basis. Maintain aircraft knowledge relevant to the aircraft our members purchase and our lenders finance. Clearly and concisely communicate with members to help them understand the financing process, answer questions, and work as a broker to help members obtain the best financing option available. The Account Executive is directly responsible for overseeing the entire process of each application they are assigned, including the initial quote/exploratory phase, application completion and documentation gathering, lender qualification and selection, and providing any assistance necessary to close the transaction once approved. The Account Executive will also work closely with senior team members and the Director of Credit and Sales to resolve concerns, establish goals, and meet objectives.\n

ESSENTIAL FUNCTIONS

\nAccount Executive Job Functions (75%)\nOperate as the lead point of contact for any, and all matters specific to assigned files.\nEstablish ongoing relationships with AOPA members through the delivery of exceptional customer service.\nAssist members through the loan process from application to closing by clarifying issues, researching, and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems.\nConsult with members about their current and future aircraft finance needs.\nAdvise members on aircraft values, including lender requirements and limitations for upgrades, overhauls, and maintenance.\nProvide member education and recommend additional services to members.\nAdministrative (25%)\nMaintain task list at a reasonable level as defined in consultation with manager, with focus on completing the high-priority tasks first.\nMaintain email inbox to ensure members receive prompt responses and updates.\nManage incoming calls and voice messages, both direct and through group phone queue.\nObtain and maintain knowledge of aircraft and industry. •Although this job description aims to capture the majority of the position duties, other duties may be assigned based on business and departmental needs. Requirements\n

REQUIRED JOB QUALIFICATIONS

\nTwo to three years of sales, customer service, or banking experience\nStrong interest in finance and general aviation\nProficiency with SalesForce or comparable CRM, Word, Excel, Outlook and the Internet\nAbility to work in a goal-oriented environment

PREFERRED JOB QUALIFICATIONS

\nBS or BA degree in finance, business, or comparable work experience\nOrganized, self-starter, self-motivated, detail oriented and have effective interpersonal skills\nPilot or student pilot certificate

WORKING CONDITIONS

\nThis position works in an office setting.\nTypical working hours are 8:30 am - 5 pm, Monday through Friday, with a one-hour lunch break.\nGenerally, a climate-controlled environment with occasional exposure to outdoor weather conditions when attending aviation related events, including exposure to higher altitudes and confined spaces if in a general aviation aircraft.\nThis position requires some travel, up to 10% of the time, to various general aviation or industry-related events. Travel is by aircraft (general aviation and commercial) and by road or public transit.

PHYSICAL DEMANDS

\nThe physical demands of this position are typical of a standard office environment. While performing the duties of this job, the employee will regularly be required to:\nSit for extended periods while working at a computer or attending meetings.\nUse hands and fingers to operate a computer keyboard, mouse, and other office equipment.\nCommunicate effectively via email, phone, and in-person, which requires clear speech, hearing, and vision.\nOccasionally lift or move items weighing up to 15 pounds, such as boxes of materials or equipment.\nOccasionally stand, walk, and reach with hands and arms during the course of normal office activities.\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.\n

ADDITIONAL INFORMATION

\nThis position is located at AOPA's Frederick, MD, office. The salary range for this position is: $64,000 - $68,000, depending on education and experience.

BENEFIT INFORMATION

Flight Training (earn your Private Pilot License for free) & Annual Flight Proficiency Program (so you can keep flying and remain proficient)\nMedical, Dental, and Vision insurance is available for employees and their dependents the 1st of the month following their start date\nFlexible Spending Plans\nHealth Savings Plan with employer contribution (for eligible participants)\n401(k) Retirement Plan with a company match, and annual discretionary supplemental employer contribution\nCompany paid Short and Long-term Disability Insurance\nCompany paid Life Insurance and AD&D insurance with the option to buy up Paid Time Off (PTO): 17 days accrued during first year (accruals increase based on tenure)\n

Paid Holidays:

12 holidays\nPersonal days: 3 (prorated based on hire date)\nVolunteer day: 1 (prorated based on hire date) Work From Home Fridays\nPaid Parental Leave AOPA Membership\nEmployee Assistance Program\nWellness Program (earn medical insurance premium discounts)\nGym Reimbursement Program\nSupplemental insurance options (critical illness, accident, hospital indemnity)\nTuition Reimbursement Program Discount on AOPA swag\nBusiness casual dress code\nFree coffee, tea, hot cocoa Job and company information not to be copied, shared, scraped, or otherwise disseminated without explicit consent of JSfirm, LLC.","accountId","37368234","Aircraft Owners and Pilots Association 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